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Job Description
Sr Manager, Global Network Operations (Standards and Compliance)
41488BR
USA – California – Mountain View/Sunnyvale
Job Description and Requirements
Synopsys is looking for a Sr Manager to lead our global network operations team responsible for maintaining network design standards, connectivity services, access controls, network security governance, and compliance. You will be managing a team of dynamic, talented, and collaborative engineers in charge of designing, deploying, and supporting a large-scale global network consisting of 600K+ cores, 60PB+ of storage, 130+ office locations, and 18K+ employees worldwide. At Synopsys, we are driving IT and business transformation changes through internal innovation and leading-edge technologies. In this role, you will have the opportunity to manage a best-in-class enterprise network while contributing to and driving trending technology and solutions changes (Hybrid cloud, SASE, SDWAN, SDDC, segmentation, and building next-gen data centers to support rapid growth) What you will do:
- Manage and lead a team of network engineers responsible for implementing and enforcing network design/configuration standards, network security compliance, access controls, support processes, and data governance
- Manage and continuously explore options to performance, scalability, and reliability for all network connectivity and access services: LAN, WAN, wireless, remote access, QoS, WAN optimization, AAA, NAC, firewalls, and performance monitoring
- Provide Tier3 operations support, escalation, and guidance for Global NOC team to ensure 24/7 L1/L2 coverage and SLA requirements
- Collaborate and align closely with the Global NOC manager on maintaining network design and configuration standards, policies, and procedures for supporting new technologies and solutions
- Provide leadership and training to your team and Global NOC engineers for maintaining high-quality ITSM network ticketing support
- Manage and improve network security design standards and defense controls for global networks, data centers, and cloud
- Establish, and manage regular compliance audits for security vulnerabilities, network performance, capacity, and policy/configuration standards
- Drive network security vulnerability and patch management schedule in alignment with infosec policy and compliance SLA
- Capacity planning, acquisition, and managing installations, upgrades, and logistics of various networking and security platforms
- Closely engage with key stakeholders from user communities for technical issues, and future enhancements as well as introduce new technologies/workflows to improve business productivity
Key Roles and Responsibilities:
- Design, evolve, and document deployment and support processes for new technology, platforms, and solution changes
- Asset inventory and life cycle mgmt. for all networking component
- Champion and drive automation mindset, framework, and create self-service catalogs for repeatable task
- Partner closely with the network engineering and projects team to Identify and evaluate new technologies, solutions, and processes for improved scaling, efficiency, security, and performance
- Partner with infrastructure service owners to establish and evolve services and technology road-maps
- Partner with key vendors to influence future product requirements and enhancements to address business needs
- Work across teams to facilitate high performance and reliability of Engineering compute infrastructure
- Identify patterns, foresee potential recurrence, and preempt with continuous improvement solutions
- Provide leadership, organization, motivation, and career development for the network operations team
- Contribute to architecture, planning, implementing, and driving major initiatives related to networks, security, cloud, and data centers
- Establish and drive shared team vision, strategies, and road-maps that align with business priorities
- Establish and publish regular KPI’s/metrics useful for measuring performance, SLA, stability, and customer satisfaction
- Manage global network monitoring tools/systems for performance optimization, HA, logging, alerting, and reporting
- Provide regular trending over-time data/metrics for measurable success, performance, efficiency, and scaling for cost mgmt.
- Facilitate, communicate and drive required network upgrades, configuration changes, maintenance, and service improvement plans
- Recruit, develop, mentor, and retain talents by encouraging continuous training, career development, and knowledge sharing
- Define, publish, and maintain technology, design, deployment, monitoring, operations, and support standards
- Managing vendor relations, maintenance, contract negotiation, communications budget, and capacity growth planning
- Inspire and cultivate innovation, effective communication, and the value of building trust
- Establish a strong culture for creating good documentation, knowledge sharing, and publishing KB articles
Critical Qualification:
- Bachelor’s or master’s degree in a technology-related field
- 10 + years of relevant experience in network engineering, network architecting, designing, installing, and maintaining network systems in a large enterprise environment
- 10+ years of hands-on experience on various network technologies and designs: LAN, WAN, Campus, Data Center, WiFi, Remote Access, Firewalls, Switches, Network Access controls
- 5+ years of leadership and people management experience in a large-scale network environment
- Knowledgeable in supporting core critical network infrastructure: LAN, WAN, DC, Wireless, and VPN for remote access
- Comfortable with operating and communicating as a subject matter expert
- Excellent verbal, written communication, and presentation skills (including the development of procedural documentation)
- Capable and comfortable with presenting to internal and external audiences, and interacting with senior management, colleagues, and customers
- Proven experience supporting and troubleshooting complex infra and systems
- Proven ability to work with customers to prioritize issues and communicate status
- Ability to guide the network operations team in troubleshooting complex issues
- Strong leadership and conflict management skills
- Ability to multi-task and work effectively across multiple deliverables
- Organized with excellent attention to detail
Additional preferred qualifications:
- Knowledgeable and experience in trending technologies and solutions: SDWAN, WiFi6, Zero Trust Architecture, SASE solutions, always-on VPN solutions
- Knowledgeable and experience with networking providers and platforms: Cisco ACI/Aruba HPE/Palo Alto Firewalls/Zscaler SASE solutions
- CCNP, CCIE certification or equivalent is a plus.
- Knowledgeable of cloud concepts, technologies, and designs
- Knowledge of directory and engineering services like LDAP/AD/DNS/NIS
At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you. Inclusion and Diversity are important to us.
Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.
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Job Category
Info Technology
Country
United States
Job Subcategory
IT Management
Hire Type
Employee
Synopsys maintains a workplace where all personnel, customers, and vendors are treated with dignity, fairness, and respect. We maintain worldwide policies in our Work Rules Policy, which is applicable to all employees in furtherance of these principles. We pride ourselves on providing a healthy and productive work environment that is free from discrimination and harassment based on race, color, religion, gender, gender identity, sexual orientation, marital status, veteran status, age, national origin, citizenship, ancestry, physical or mental disability, pregnancy, medical condition, and any other characteristic protected by law. For applicants and employees with disabilities, we also make reasonable accommodations consistent with applicable laws and regulations. We are each expected to do our part to create a healthy and productive work environment for everyone. This includes bringing issues to management’s attention when you believe certain conditions are distracting from a good work environment. Our Work Rules Policy also allows you to raise concerns with other Synopsys managers. If employees are still unable to resolve their concerns, their disputes may be resolved through our Internal Issue Resolution Process Policy. In addition, all managers and employees in positions of authority have a special obligation to maintain and support a healthy and productive work environment.
