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Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and Retail Private Label markets in North America and is a producer of quality bulk and packaged dressings, mayonnaise and sauces. Stratas Foods was formed in October 2008 as a 50/50 joint venture between ACH Food Companies (ACH) and Archer Daniels Midland (ADM).
Manufacturing facilities are located in Dallas and Houston, TX; Decatur and Quincy,IL; Englewood, NJ; Fresno, CA; Nashville, TN; and Valdosta, GA. Corporate offices are located in Memphis, TN.We arecommitted to maintaining a progressive workplace by utilizing the ideas, skills and talents of all of our employees. We strive to makeStratas Foodsa great place to work and are building a team capable of meeting our business goals.
Job Description
This position provides daily support to the Stratas vision of being fiercely focused on redefining what is possible to help our Foodservice, Food Ingredient and Retail customers thrive. The position’s principal functions focus on delivering customer satisfaction through management of complete, on-time, accurate order delivery. The role is responsible for providing outstanding customer service to all assigned accounts, while operating as a contributing member in a team environment.
Competencies:
Superior Execution– completes work in an accurate and neat manner. Able to meet all standards of quality for the job. Maintains openness to new methods and procedures.
Communication– Communicates clearly, tactfully and succinctly in a variety of communication mediums, settings, and styles; listens and gets clarification; responds well to questions; edits work for spelling grammar; presents numerical data effectively.
Judgment– Displays willingness to make decisions; exhibits sound and accurate judgment; makes timely decisions.
Process Control and Improvement– Ensures department activity complies with company policies and guidelines developed by Sales and Financial management. Lead and participate in department initiatives to improve process design.
Problem Solving– Identify and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions and directs their implementation.
Qualifications
Education:Minimum High School Diploma or equivalent work experience. College degree preferred.
Related Experience: 1 – 3 years preferred
Equipment/Software Skills: Basic knowledge of MS Office applications: Word, Excel, voicemail phone systems, fax, printers, etc.
Additional Information
Physical: Typing and manual dexterity required. Movement back and forth between printers and other office equipment. Lifting of up to 25 lbs.
Sensory:Heavy telephone and email volume. Must have excellent diction to respond to calls and excellent hearing in order to understand and respond to issues or request. Must have excellent written communication skills.
Mental/Reasoning: Excellent oral and written communication skills. Good organizational skills with strong discipline and work ethic. Dependable. Ability to multi-task and work under pressure while managing obstacles such as time constraints and prioritize work load appropriately. Must work well with others under little supervision.
Stratas Foods is an equal opportunity employer and will not discriminate against any applicant or employee in any manner prohibited by law, including but not limited to, on the basis of race or color, religion, gender, age, genetic information, national origin/ancestry, mental or physical disability, family status/marital status, sexual orientation, military/veteran status, and any other legally protected status.
Stratas Foods is committed to equal employment opportunity, affirmative action, and diversity and inclusion in its workplace. It is our commitment to establish and maintain a talented, productive, diverse workforce that works together effectively to accomplish our goals.
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