StepStone Hospitality Looking for Regional VP of Operations at United States Full Time

The Regional VP of Operations will help support the continued growth of StepStone Hospitality by overseeing the operations and procedures of numerous properties within our growing organization. The Regional VP of Operations will have the ability to embrace, translate, and maintain the integrity of StepStone’s Core Values and Corporate Culture. They will have to maintain control of diverse business operations, so we expect the Regional VP of Operations to be an experienced and efficient leader. They will be a highly accomplished results producer, and will have excellent people skills, business acumen and exemplary work ethics.

 More specifically, responsibilities will include:

• Producing results based on well-developed short and long-term financial and operations plans that support company goals and objectives in such areas as revenue, market share performance, guest satisfaction, employee satisfaction, asset preservation and net operating income.
• Holding teams accountable for results and strategy execution while displaying leadership qualities that motivate and inspire people to perform their best every day.
• Evaluating performance by analyzing and interpreting data and metrics.
• Generating growth, increasing income, reducing expenses and costs, increasing productivity, and training staff, maintaining, and renovating facilities as well as updating systems, programs, and procedures.
• Working with hotel leadership and brand partners to maintain relationships, support alignment and growth.
• Participating in expansion activities such as investments, acquisitions, corporate alliances, etc.
• Instilling trust and credibility, maintaining transparency, and forging strong owner/asset management relationships.
• Preparing and leading presentations for current and prospective owner/asset management opportunities.
• Assisting company in building community relationships.
• Developing talent and future leaders.
• Traveling to properties, meetings, industry and brand conferences, trade shows, etc.

Professional Qualifications

• 7+ years of progressively responsible hotel operations experience leading to a regional level.
• Minimum 5 years General Manager experience in a mix of full service independent and large branded hotels for a 3^rd Party Management Company.
• Asset Management experience and the ability to think like an owner.
• Analytical thinker with strong understanding of hotel financials (P&L), revenue management, PMS, business intelligence tools such as Marriott (Marsha/Lightspeed), Hilton (GRO/OnQ), IHG (Opera/Merlin), as well as business intelligence tools such as Profitsword, STR, Travel Click, and Demand 360.
• Ability to engage directly with others at all levels of the organization, brand partners, guests, asset managers and owners.
• Food and Beverage experience, and the demonstrated ability to understand and integrate Food & Beverage as a profit center in conjunction with the hotel side of the business.
• Hotel renovation experience.
• Definitive vision for the future, forward thinking, actively engaged in trends and opportunities in the marketplace that would benefit business outcomes.
• Demonstrable competency in strategic planning and business development.
• Demonstrable knowledge and/or experience driving Sales and Marketing, and Revenue Management strategies.
• Driven leader who over communicates, creatively solves problems, and collaborates effectively with a larger team.
• Ability to travel on a regular basis.
• Proactive, hands-on, roll-up your sleeves, self-directed leadership style that can adapt to change quickly.  
• Degree in business, hotel management or another related field required.

Reporting Relationship

The Regional VP of Operations will report directly to the SVP of Operations of StepStone Hospitality.

Compensation

A competitive base salary and bonus structure commensurate with experience will be offered.

Location

This is a remote position with 75% – 80% travel to properties across the U.S. and to home office based in Providence, RI.

EOE/M/F/V/D – All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

For confidential inquiries or resume submission, please apply via LinkedIn, or email Billie-Ann Moore – Regional Director of Human Resources at [email protected].