https://amzn.to/44P6GXZ
Provides essential office functions to include: answering phones; taking messages; transferring calls to appropriate individuals; replying to emails and main office voicemails; providing front-line customer service by greeting visitors or callers and handling their inquiries or directing them to the appropriate persons according to their needs; assisting with processing of documents; assisting with the preparation for Registrar/college events; coordinating mailings/emails, etc., for students; management of office supplies; assisting the Registrar Services staff with special projects as needed. Create, maintain, and enter information into databases. Use computers for various applications. Operate office equipment, such as fax machines and copiers.
Minimum And Additional Requirements
Associate degree or high school diploma with 2 years experience working in an office setting.
Preferred Qualifications
The minimum as listed, plus customer service; experience working in an office setting, preferably in a post-secondary institution office setting; proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) and basic office equipment, customer service focused; ability to communicate effectively and professionally via email, phone, and face-to-face interactions with a diverse student and community population; must possess ability to assess the needs of students and/or parents and provide reasonable, accurate, and professional guidance regarding Registrar Services procedures and general FDTC information required to support the student’s and/or parent’s needs.
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