SSM Health Looking for Transport/Courier -Evening at Saint Louis MO US Full Time

Transports patients, equipment and other items as specified within Saint Louis University Hospital and its associated facilities

All functions are performed promptly, effectively and efficiently, observing infection control and patient safety guidelines at all times

POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA

Completes Transportation requests promptly, correctly and efficiently (, , , , )

Criteria

• Transports patients as assigned by computer-based system or by supervisor, lead person or director without delay
• Utilizes proper Ticket To Ride form when moving patients between inpatient nursing units and ancillary departments
• Demonstrates competency in administering patients’ oxygen and O equipment needs during transport
• Immediately informs supervisor or lead person of delays in response times
• Responds to pages from director, supervisor or lead person immediately
• Demonstrate ability to relate to coworkers in a professional and respectful manner, in order to assure and promote a culture of safety

Maintains professional behavior and observes hospital and departmental dress code at all times

• Assumes responsibility and ownership in solving problems and resolving complaints when possible; refers to supervisor or director if necessary
• Demonstrates respect and compassion for internal and external customers while delivering prompt; courteous service
• Extends apologies as appropriate when service fails, and then takes immediate corrective action
• Introduces self, identifies patient by checking armband
• Returns equipment to department when found throughout hospital facility
• Has an understanding of age specific conditions when working with patients / customers

Communicates effectively with follow-up when necessary (, , , )

Criteria

• Communicates effectively and respectfully when working with patients / customers, supervisors and other staff
• Contacts supervisor on any unclear or potentially problematic issue
• Attends staff meetings and is responsible for knowledge of content
• Maintains proprietary information, discusses confidential information in private, avoids gossip
• Refrains from using cell phones or computers for personal use while on duty

Competence and Collaboration : Demonstrates attitude of cooperation and professionalism when working (, , , , )

Criteria

• Adheres to dress code
• Observes SSM Health Saint Louis University Hospital Standards of Conduct
• Demonstrates organizational ability, accepts assignments and attends in-services and staff meetings
• Adheres to operational guidelines in supervisor’s or lead person’s absence

Basic Life Support

All transporters must be certified in Basic Life Support (BLS-CPR)

Safety / Infection Control : Practices according to safety and infection control policies (, , , , )

Criteria

• Utilizes proper body mechanics
• Follows patient safety guidelines including but not limited to checking patient ID wristbands with patient charts prior to conducting any transports
• Practices standard precautions and disposes of hazardous waste per established guidelines
• Maintains a safe, clean, comfortable and therapeutic environment for patients / families / employees in accordance with hospital standards
• Maintains clutter free environment
• Keeps conversations and background noise to a minimum
• Adheres to dress code
• Reports risk management concerns

Service : Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous and respectful manner (, , , , )

Criteria

• Adheres to procedures, infection control measures (blood borne pathogen standard) and patient safety guidelines in the deliverance of quality service
• Keeps noise to a minimum
• Assumes personal responsibility for cleanliness and safety
• Picks up trash, notify housekeeping and maintenance of deficiencies
• Ensures equipment is kept clean and in good working order
• Retrieves and returns any abandoned equipment from corridors, garage, etc
• Ensures malfunction equipment is tagged and immediately removed from service
• Communicates in pleasant and effective manner with patients, families and staff at all times

Quality Improvement (QI) : Incorporates Quality Assessment into one’s daily work (, , , , )

Criteria

• Keep supervisor informed of any operational problems
• Contributes to hospital, department, performance improvement goals

Age Appropriate Care : Provides age appropriate services to :

X Infant X Child X Adolescent X Geriatric

Criteria

• Provide a safe environment by following age appropriate safety measures
• Communicates effectively by following age appropriate techniques
• Involves family or significant other in decision making related to services provided

Demonstrate ability to relate to coworkers in a professional and respectful manner, in order to assure and promote a culture of safety

Rationale for Essential Functions

The performance of this function is the reason the job exists

These are limited employees among whom the performance of this function can be distributed

This function occupies a great deal of the employee’s time

This function is highly specialized Employees are hired for the skill / ability to perform this function

Failure to perform this function may have serious consequences

The function was performed by past employees and is performed by current employees

Exposure to blood borne pathogens that requires the use of protective equipment

Exposure to tuberculosis that requires the use of protective equipment

Job Specifications

MINIMUM EDUCATION :

• Preferred Education : Must possess high school diploma or equivalent
• Preferred minimum experience : Previous customer service and / or patient experience
• Work experience in a position that or ability to work in involved high interaction with the public and efficient communication skills

PHYSICAL REQUIREMENTS :

• Lifts, positions, push and / or transfer patients and equipment
• Considerable reaching, stooping, bending, kneeling, crouching, lifting, pushing, pulling + pounds
• Must be able to remain calm and work concisely in highly demanding circumstances
• Must have normal vision (with / without the use of corrective lenses)
• Must hear and speak suitably for normal conversation
• May require the wearing of protective equipment, gloves, mask, gown, goggles, etc

Employee Date : Supervisor Date :

Supervisor Date :

Department Head Date :

Administration Date :

The above statements are intended to describe the general nature and level of work being performed They are not intended to be constructed, as an exhaustive list of all duties, responsibilities and skills required of personnel so classified

An individual working in this job classification must also perform specific job tasks upon request by supervisory personnel

Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of Saint Louis University Hospital