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Aplikacija
Transport Coordinator at CarUShip, Miami, Florida
CaUShip is a fast-growing company that provides people with quality transport services We are looking for people who are outgoing, professional and polite, have a positive attitude and can handle a certain volume of calls
In order to keep up with the trends, we need a stellar team up to date with the transportation industry as well as keeping up with the latest and greatest technology to help keep CarUShip ahead of the competition
This role is fit for a self-starter, someone who is interested and wants to learn the logistics industry
Responsibilities :
Answering inbound phone calls and performing email communications related to providing auto transport quotes, confirmation of bookings, pick-up, and delivery status, charging and changing orders
Provide information to customers regarding pricing information, delivery status and timely issue resolution to issues as they arise;
if unable to provide assistance, representative escalates customers to a Manager in a courteous manner
Performs data entry into CRM for purposes such as processing orders, accessing previous orders and special orders and providing customers with quotes, shipment instruction, and delivery confirmation and status updates;
researches any other inquiries as requested
Serves as liaison between customers and carrier(s) assigned to deliver the vehicle
Makes suggestions and recommendations to the Supervisor / Manager in an effort to continually improve customer service operations
Executes other related duties and participates in special projects as assigned
Training will be held virtually and this position will request work from home
Required skills and qualifications :
Work hours : Monday – Saturday (am to pm EST)
Earn commission on sales
CarUship is an equal opportunity employer, and for that reason we encourage candidates from all backgrounds to apply
Send your CV on [email protected]
eg “ajax”, “dizajner, Beograd”, “php, chicago”)
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