Scout Looking for Clinical Trial Assistant at United Kingdom Full Time

Scout Clinical, a part of the Meeting Protocol Worldwide family, offers comprehensive clinical trial patient services that are adaptable to fit the precise needs of each patient, site, sponsor, and study. Scout offers a stress-free, confidential, and personalized process of supporting patients in studies anywhere in the world. We are regarded as one of the best clinical trial patient travel and reimbursement companies and recognized as a global leader in our field for quality, service, attention to detail, and stellar team members. If you want to help shape the future of clinical trials through positive patient experience, we’d love to have you join our rapidly growing team!

Position Summary

We are looking to hire a talented and eager Clinical Trial Assistant to join our UK team in a remote position. The Scout Clinical Trial Assistant will perform a wide variety of activities in support of the Project Management, Finance and Reporting, and Quality Teams and Scout Clinical Management. This position is work from home and no travel.

Responsibilities of this position include but are not limited to:

• Manage required study activities for assigned Project Managers throughout the lifecycle of the studies
• Maintain study calendar, including on-boarding and training calls
• Manage the preparation, review and finalization of study documentation and reporting requirements
• Communicate effectively with external stakeholders, including our clients’ operations representatives, to ensure that required documents are finalized efficiently, accurately, and in accordance with Scout’s values and business needs
• Collaborate with internal stakeholders, including Accounting, Quality Management and Patient Liaison teams as needed
• Manage group client facing mailboxes
• Process invoices for translations and other services as needed
• Send customer surveys and compile survey data
• Scout Clinical portal study creation, configuration and user credential management
• Manage virtual card payments and single load payment card requests and distribution
• Minor technical support for Scout portal users
• Assist the leadership team on ad hoc projects as needed

The ideal candidate will have the following experience, skills, and knowledge:

• BS or BA degree or equivalent experience preferred
• 3 – 5 years of experience with clinical research is a strong plus
• Knowledge and understanding of foreign currency and ability to convert to USD

The ideal candidate will have the following competencies and qualities:

• Ability to work independently, and handle multiple projects/tasks simultaneously
• Ability to track and manage key dates/deadlines
• Timely, professional, courteous correspondence and communication with clients, vendors and colleagues
• Highly Ethical and of Good Character
• Excellent Interpersonal skills
• Attention to Detail
• Extremely Customer Service Oriented
• Patient, Flexible Attitude
• Ability to Work under pressure in a Fast Paced, Demanding Environment
• Self-motivated but also Follows Instructions
• Good Communicator / Articulate
• Proficient with MS Office Suite, especially Excel

Visit our website at www.scoutclinical.com or follow us on LinkedIn for other employment opportunities.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER