Saks OFF 5TH Looking for Senior Program Manager, Conversion at New York, New York Full Time

What This Position Is All About: Are you passionate about e-commerce technology and customer experience? At Saksoff5th.com, we strive to provide the best customer experience through customer obsession and technology innovation. Our team is looking for a talented and experienced Sr. Program Manager – Conversion to monitor and track conversion rates along the customer journey, report conversion metrics on a regular basis, analyze conversion data, and work with product owners and business teams to develop project plans to increase conversion rates.

You Have:

• Bachelor’s degree in engineering or business; Master’s degree in engineering or business preferred
• 8+ years of experience in software program or product management
• Proven track record of driving programs
• Excellent data analysis and problem-solving skills.
• Excellent oral and written communication skills.
• Ability to communicate effectively with both technical and non-technical individuals.
• Strong organizational and people skills, successful track record of coordinating between multiple stakeholders.
• Proven track record of strong delivery of results by working both independently and collaboratively with teams as appropriate.

As The Senior Program Manager, Conversion you will:

• Define clear requirements for conversion rate metrics reporting and tracking
• Monitor, track, and report website conversion rate metrics on regular basis
• Identify conversion rate drivers
• Work with product owners and technical teams to identify and develop features and technologies to increase conversion rates

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment 
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.