RVNAhealth Looking for Weekend Care Coordinator- Remote at Remote Full Time

The Weekend Care Coordinator’s primary responsibility is to handle in-coming inquiry calls and information facilitating placement with the appropriate RVNAHEALTH business line and perform all insurance verification’s and authorizations required.

This remote position’s schedule would be Fridays and Saturdays 8:30am-4:30pm 1-2 weekends a month.

Responsibilities:

• Accepts referrals for care from any source; obtains accurate data complete as possible.
• Sets up episode for care in computer system.
• Informs Physicians of referral acceptance and obtains agreement for MD to follow in community.
• Provides information regarding all inquiries and referrals to Manager for referral log.
• Corresponds with clinical field staff via electronic medical record to communicate details of referrals and report any relevant information.
• Verifies insurance coverage and obtains insurance authorizations to ensure proper payment for services. Completes documentation related to such within EMR.
• Identifies problems and potential problem situations as they become evident
• Develops an in-depth knowledge of Medicare, insurance and Title 19 payer requirements. Coordinates requirements for payers such as authorization, required documentation or contacts.
• Covers weekend time as needed including intake and scheduler positions.
• Assist as a back-up or support to other roles as time allow/as needed.
• Asks for help when needed.
• Participates in total quality improvement process for both agency and self.
• Accepts and utilizes supervision constructively in order to enhance the quality of agency documentation and professional self-development.

Qualifications:

• Some clinical experience, including medical terminology and insurance verification process.
• Ability to handle several situations simultaneously in a professional, calm, dependable manner.
• Ability to prioritize multiple tasks in an organized manner.
• Must be detail oriented.
• Exceptional customer service skills including phone manner and ability to build relationships in a fast paced environment.
• Is computer literate, enters information into computer in a timely and accurate manner.
• Knowledgeable of sales theories and practices.

RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. RVNAhealth is committed to building a workplace where inclusion is not only valued, but prioritized.

Job Type: Part-time

Pay: $25.00 per hour

Schedule:

• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote