RR Donnelley & Sons Looking for Direct Marketing Data & List Processing Director at Warrenville, IL  Full Time

• Green Bay, WI, United States
• Chicago, IL, United States

Responsible for technology, operational and business growth activities driven by client and corporate needs that may include one or more of the following areas: system and software administration, development and maintenance of products and services, adherence to RRD corporate and department policy, process improvement, planning, implementation of solutions and maintaining operational excellence. Thorough understanding of the USPS capabilities and developing strategies and solutions as a service offering for RRD Customers.

The ideal candidate will manage strategic relationships across the RRD Direct Marketing group, broader RRD Business units, vendors, information technology (IT) and clients. Participate in the sales cycle by providing technical guidance, content and pricing for Customer proposals, service agreements and statements of work.

Responsibilities

• Successful migration of current List Processing / Postal Sortation mainframe environment to new Quadient BCC platform.
• Provide status updates demonstrating progress to RRD Project and Executive teams on a regularly scheduled basis.
• Develop strategies for the department that complement and contribute to overall business objectives.
• Establish department goals that incrementally meet annual and long-term business objectives.
• Stay appraised of industry, legal and competitive trends and translate their impact on department strategy.
• Responsible for new technology research.
• Develop a complete understanding of business operations running on the Windows and Mainframe technology platforms.
• Create the appropriate organization model to support skills and staff related to data: security, connectivity, automation, validation, processing, analytics, reporting, delivery and storage.
• On-going management of team members across all projects & priorities.
• Continue to foster and build team member expertise through ongoing cross training opportunities & succession planning.
• Actively collaborate with centralized estimating, sales, legal and IT governance in the new business sales cycle which may or may not include direct client contact.
• Scope of project/service and plans for resources needed–time, staff expertise (internal & external), tools, financial–to provide an integrated framework in which goals may be achieved.
• Set overall direction for department by determining and prioritizing customer needs and company expectations.
• Work with finance to forecast and develop the department budget.
• Review and request purchase orders related to vendor software, consultant services and other outside products.
• Approve ongoing department expenses (internal and external). May negotiate and approve vendor fees.
• Analyze budget for variance and take corrective action as necessary.
• Share and clarify overall company vision and related department strategies with staff.
• Build alliances with and establish communication bridge with staff, peers, other work units, RRD leadership, external partners and customers.
• Define staffing requirements based on business needs and budget.
• Envision ideal achievements and performance results for the department, consistent with the organization’s objectives.
• Provide a road map for individual and collective department performance and development.
• Performs other related duties and participates in special projects as assigned.

• Knowledge of Direct Mail and Multi-Channel Direct Marketing, and the role data plays.
• Knowledge and awareness of the specific data tactics employed within or connected to ADMS, including Business Analysis, Program Management, List Brokerage, List Processing, Mail Preparation Processing, Database, Predictive Analytics, and Data Visualization.
• Able to consistently contribute effort, leadership, and creative thinking to solving complex and significant problems in a collaborative fashion.
• Able to communicate complex concepts, problems and solutions clearly and effectively to customers, as well as, all levels within the organization.
• Able to work on special projects to enhance internal system functionality from the operational business perspective.
• Requires excellent communication skills with all levels of audience.
• Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Promote teamwork within and across work units.
• Define staffing requirements based on business needs and budget.

• Bachelors Degree with 15 years experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
• Minimum 5+ years of direct management of staff (managers and staff).
• USPS Postal Expertise.
• BCC / Red Point suite experience strongly preferred.

The national pay range for this role is $109,800 to $222,000 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.