Duration: 6+month
Visa: ANy except H1B and CPT
Must have a valid LinkedIn profile
This role is in the IVR development team.
The project will be improving the IVR experience for the Client’s external customers. This role will pull data to help build use cases and ‘how to handle’ based on those use cases. The work will be done to determine WHY the customer is calling
This role will have to find the needed data in different systems. The manager is building this new role on his team and this role has to hunt/gather the data, then work with the developers to map to the existing systems.
Required Skills
Nice to Haves
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