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Location: Bowmansville
Come join our team as a Truck Service Center Administrator
How You Will Make an Impact
Reading Trucks upfit center in Bowmansville, PA is looking to hire a knowledgeable and organized person to perform office and shop duties related to truck estimates, service, and warranty repairs.
You will work closely with the Service Supervisor and Truck Technicians.
The Nuts and Bolts
Customer Service:
Ascertain problems and services needed by listening and clarifying description of problems. Maintain customer rapport – explain estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns
Warranty:
Verify warranty coverage by examining records. Process all warranty paperwork to ensure proper documentation and verify criteria required by factory or distributor
Estimates:
Develop estimates by costing materials, supplies and labor
Service Orders:
Prepare service orders by outlining symptoms, problems and causes discovered, as well as repairs and services required; obtaining approval signatures; entering work base
Coordinate with accounting department and settle all warranty claims
Required Credentials
One (1) to two (2) years of experience in parts sales, customer service and/or warranty administration is preferred
Experience with MS Office required; proficiency in Excel
Demonstrated skills in database management and record keeping
Technical knowledge of mechanical parts; hydraulics and pneumatics preferred
How We Make an Impact
At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America.
Take the next step in your career and come get paid to play with trucks!
Some of Our Total Rewards
We offer big company perks with small company culture:
Comprehensive benefits package including Medical, Dental, Vision and Life
401(k) Savings Plan with Company Match
Tuition Reimbursement
10 paid holidays
Generous Footwear, Eyewear, and Safety Equipment Discount Program
Paid Training and Development Programs
J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, r characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For other career opportunities, please visit our careers page
INDDPSL #LI-DP1
