Description
Location: This position is located in Hartford, Connecticut
We’re on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams, so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.
The Client Manager Strategic Accounts (CMSA) role is a unique hybrid position, whose primary focus will be one large strategic client, and will be located near and/or on site at the main client group in which they’re supporting. The CMSA role provides support to the Client Engagement Group (CEG) by working with the Client Executive (CE) to ensure client satisfaction and retention of Quantum’s book of business. The role has primary responsibility in the day-to-day management of client needs and expectations. This position will lead a variety of tasks including but not limited to collaborating with the client/consultant on the incentive management program design and implementation, member communications, day to day resolution and management of escalated issues, facilitation of recurring stewardship meetings, and other efforts that will improve the overall client experience.
What you’ll do
What you’ll bring
What’s in it for you
What you should know
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#LI-AT1 #LI-Hybrid
Note: Compensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @(url removed). Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment.
If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov and your state’s Attorney General at (url removed).
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