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Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self-direct” their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.publicpartnerships.com ).
Watch the “ What We Do “ video on our website: https://www.publicpartnerships.com/about-us/#
Duties & Responsibilities
- Facilitates, trains and coaches New Hire classes virtually and in classroom.
- Develops training materials and curriculum (system user guides, PowerPoint presentations, tutorials, helpful hints, etc.) to promote staff development and job performance.
- Supports the design, development, and distribution of training programs and materials.
- Develops and supports the design, development, and distribution of training programs and materials.
- Analyzes learning metrics, in real time, to adjust curriculum and fill learning gaps.
- Schedules training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification.
- Creates, distributes, and maintains post training surveys, looking for innovative techniques to improve the onboarding process.
- Creates and maintains bi-annual staff training events that enhance support broker knowledge and skills based on required curriculum.
- Coordinates resources necessary to fulfill training obligations.
- Other duties as assigned.
Required Skills
- Highly organized with attention to detail and the ability to work under varying, often strict deadlines in a fast-paced environment.
- Previous experience delivering and facilitating in-person training programs.
- Demonstrates an intense curiosity and commitment to constantly learn along with an affinity to workforce diversity.
- Training & Facilitation experience – both Virtual & ILT – combined with current professional and technical skills.
- Exposure to Learning Management System (preferably Workday, Brainier or LinkedIn Learning)
- Advanced Microsoft Office Suite 365, Zoom, Mentimeter, Survey Monkey, etc. tools.
- High Emotional Intelligence and ability to meet required deadlines; effectively prioritize workload.
- Knowledge of commonly used training concepts, practices, and procedures (ADDIE, SAM, Design Thinking)
- Collaborative, Matrixed Relationship Management, Communication and Facilitations skills
- Demonstrate Expert-Level: Teams, Project, Word, Excel, PowerPoint, Outlook, Zoom
- Strong verbal and written communications skills. Effectively communicates with colleagues, program participants and other stakeholders.
Qualifications
Education: BA or BS in Education, Training and Development, Adult Learning Theory or related field
Experience*:
3+ years’ experience Training & Facilitating – both virtually and Instructor Led
3+ years in a management or supervisory role.
Expert in MS PowerPoint, Excel, Word & Intermediate in all Office 365 tools
Intermediate Project management experience
Certification: The following are preferred:
- C.P.T.D. (Certified Professional in Talent Development) OR
- A.P.T.D (Associate Professional in Talent Development) OR
- Certified Instructional Designer
- Coaching
Working Conditions
Traditional office or home office setting.
Overnight travel for training purposes is required.
Compensation & Benefits
- 401k Retirement Plan
- Medical, Dental and Vision insurance on first day of employment
- Generous Paid Time Off
- Tuition Reimbursement Program
- Employee Assistance Program and more!
- The base pay listed may vary depending on skills, experience, job-related knowledge, and location. Certain positions may also be eligible for a performance-based incentive as part of total compensation.
Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
PPL does not discriminate based on race, color, religion, or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, protected veteran status, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.
