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REMOTE OPPORTUNITY
Requirements:
Minimum of 3-5 years of related experience
Experience with Red Hat Enterprise Linux administration
Experience with Ansible Tools
Proficient with Unix/Linux tools including shell, sed, awk, and Perl
Experience with VMware infrastructure administration and management
Experience with enterprise backup solutions such as EMC Avamar and/or IBM Spectrum Protect
Experience with enterprise collaboration software such as Microsoft SharePoint, Microsoft Exchange, Office 365, Microsoft Azure
Knowledge/experience with Windows Server Operating Systems, with an understanding of security permissions for Active Directory*
Understanding of TCP/IP services such as DNS
Experience with Nagios and/or Solar Winds monitoring would be a plus
Knowledge of replication requirements for effective disaster recovery
Experience providing leadership, making recommendations, and collaborating with software developers, system and network engineers/administrators, and other support staff
Experience coaching and mentoring of junior staff
Strong customer service skills
Any certifications in the above areas are a plus
Systems Administrator II – Linux, you will be responsible for supporting and growing our managed service offerings, which include cloud-based backup, infrastructure monitoring, and problem remediation. This individual will be asked to maintain our managed services infrastructure and field service calls from customers regarding requests and issues. Additionally, this position will be expected to monitor and service our internal infrastructure and staff.
The ideal candidate will be passionate about supporting customer operations, be detail-oriented, and have a strong technical background and desire to learn.
This position reports to the Infrastructure Manager.
Responsibilities:
Support and administration in the following area:
Linux
Microsoft Exchange, Microsoft Office 365
Cloud Services, Microsoft Azure
Systems Administration and technical support for Linux servers
Deployment of new systems closely following customer procedures
Large scale patching and configuration management using tools
Adding and extending file systems and other system reconfiguration and resource changes
Working with DBAs and Applications Support personnel to address operational needs
Support system backups utilizing IBM Spectrum Protect/Tivoli Storage Management clients and servers
Provide advanced technical support for customer environments and services
Manage and maintain customer environments remotely (some onsite)
Provide tier 2 support for customer reported issues and requests
Updating and reviewing customer documentation
