Summary and Responsibilities
We are seeking a clinical professional responsible for directing, planning, and coordinating effective educational activities of home health and hospice staff. Plans, coordinates, and delivers program which support new hire training and orientation, continuing education, clinical in-services and other training and education as necessary or determined by the agency to provide stimulating practice growth and expansion of skills, increased quality, and continuity and safe delivery. Maintains and utilizes this knowledge to ensure full compliance of state, federal and local regulations, agency policies and procedures and accreditation requirements.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acceptable health status, as defined in agency policy.
Must have two years experience working in Homecare HomeHealth Industry.
Education and/or Experience:
Must be a registered nurse, currently licensed in the state of agency operation; BSN preferred.
Must possess a minimum of five years nursing experience with three years additional experience in health education and instructional development, with demonstrated skill in development and delivery of successful adult learning programs.
Must possess a thorough knowledge of home health and hospice practices, procedures, and professional standards of care in accordance with state and federal regulations.
Requires a thorough knowledge of Medicare and Medicaid rules and regulations as they pertain to the home care industry.
Must possess demonstrated excellence in administration and organizational leadership.
Proficient with Microsoft suite of products, especially Word, Excel and PowerPoint, and ability to utilize computer equipment and software integral to agency operations.
Expected Behaviors:
Consistent delivery of quality customer service.
Demonstrates skill in diplomacy and conflict resolution.
Proven ability to function efficiently in stressful work environment.
Mature interpersonal skills communicate effectively with diverse groups.
Must be able to work independently or as a team member or leader.
Recognition of and commitment to maintaining confidentiality.
Proven ability to juggle multiple competing tasks and demands, and the discipline to adhere to established timelines.
Willingly accepts additional job responsibilities, as appropriate, to meet the agency goals.
Demonstrates flexibility to maximize hours worked.
Language Skills:
Ability to communicate clearly and easily in verbal and written English.
Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, central office clients, customers, and the public.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical, medical, and regulatory instructions, and deal with numerous issues and problems involving delivery of patient care and management of diverse and multi disciplinary staff.
Other Skills And Abilities
Basic computer skills necessary.
Ability to utilize basic computer software integral to agency operations.
Physical Demands and Work Environment:
The physical demands of this position primarily require the use of hands and fingers, with periods of standing and sitting in the work area.
Abilities such as vision, hearing, talking, sitting, standing, and walking are also required.
Regular and recurring frequency of light to moderate physical exertion includes lifting, bending, pushing, pulling, stooping, kneeling, carrying light to heavy items such as books, papers, files, medical/office supplies.
There may occasionally be a need to lift and/or move up to 25 pounds.
The noise level in the work environment is usually moderate.
Transportation between multiple work sites required as necessary.
This job description, its requirements and responsibilities are not intended to be all-inclusive and may be revised or changed at the company’s discretion. The employee will be expected to perform other reasonably related duties as assigned by the immediate supervisor and/or other management personnel. This job description does not constitute a written or implied contract of employment. The employee’s signature below indicates understanding and acceptance of this description and terms of employment.
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