With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
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Customer Success Managers are responsible for helping customers achieve their desired outcomes using our products and services. In this role you will be a trusted advisor to a portfolio of Practice Groups and Accountable Care Organizations that serve the LTPAC industry. You own the customer relationship post sales and ensure a smooth transition from initial onboarding, through rollout and ongoing expansion. You also work collaboratively across functional areas within PointClickCare, including Sales, Implementation, Customer Support, and Product Management and help educate and advocate for the needs of this customer segment. This position works remotely and may involve a moderate amount of travel to various client locations or industry events.
Primary Responsibilities
Qualifications
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $115,000 – $134,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Hourly Wage Estimate: $21.19 – $31.76 / hourLearn more about the benefits offered for this job. The estimate displayed represents...
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