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Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
This position is primarily based in a location within PNC’s footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.
As an Infrastructure Engineer Sr, Platform Engineering Team, within PNC’s Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL, Dallas TX or Phoenix, AZ.
You will be part of the Business Office Platform Network Engineering team focused on:
Designing and implementing a network infrastructure based on PNC’s requirements.
Creating, updating and following industry and defined PNC networking standards.
Procuring, installing and configuring network hardware (e.g. routers, switches)
Monitoring network performance, system availability, and reliability.
Providing advanced level network infrastructure support.
Troubleshooting and resolving network issues, including hardware and software problems.
Collaborating with other PNC professionals to design and implement secure networks.
Conducting regular network maintenance, including updating software and hardware.
Documenting network configurations, processes, and procedures.
Providing network engineering support and training to other team members and peer groups.
Cisco certifications in CCNA or CCNP is highly desired.
Required Technologies:
Cisco SD-WAN (Primary)
Cisco Catalyst Switching (Primary)
ServiceNow (Primary)
Fortinet Networking (Secondary)
HPE Networking (Secondary)
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Competencies
Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.
Effectiveness Measurement – Ability to measure the quality and quantity of work effort for the purpose of improvement.
Industry Knowledge – Knowledge of the organization’s industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations.
IT Industry: Trends & Directions – Knowledge of and ability to analyze marketplace experiences, developments and trends related to the function of Information Technology (IT).
IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Planning: Tactical, Strategic – Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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