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We are looking for someone who wants to work from home and provide an excellent customer service experience to our growing list of clients. Some of the basic duties we are looking for in someone are routing incoming calls to appropriate mailboxes, answering and properly screening telephone calls and preparing outgoing email and correspondence. We offer a challenging but fun work environment and provide all necessary equipment and training to operate in a remote office.
Some of the Key Responsibilities
* Communicate with clients and others in a sensitive and professional manner.
* Answering incoming phone calls and emails from customers, usually discussing how our program works and answering any questions.
* Help build a positive, diverse and equitable work environment by promoting team effectiveness.
Skills & Experience:
* High School Diploma with Accounting 12 or Math 12 preferred.
* Strong oral and written communication skills.
* General knowledge of Microsoft Office (Word, Excel).
* You are a true customer service agent.
* Passionate commitment to helping customers.
* Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
* Takes the initiative to find creative approaches that make each customer’s experience feel personal.
* Clearly and accurately explain information in a professional and assertive way, and at a level appropriate for the audience
Salary:
Depending on experience, this position pays $18.50+ per hour.
If you feel like this position is for you, please feel free to apply with resume or CV.
