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Job Description Job Description
The purpose of this position is to manage the NTTA’s Insurance Program and associated staff. With limited direction, the position manages every aspect of insurance from assessing risk and establishing appropriate coverage limits for the NTTA, to transferring risk to vendors by establishing coverage limits for every contract and preparing insurance budgets. The position also oversees the NTTA’s Third Party Administrators for the provision of insurance coverage and for insurance certificate tracking. The program includes the management of all property claims and the NTTA’s restitution process. This position will supervise staff to support the program; this includes coaching, counseling, mentoring, and evaluating the work of employees.
Responsibilities:
- Managed all aspects of the insurance program for NTTA, including management of real and personal property valuations, insurance coverages, third party claims, insurance consultants/contractors, preparation of budgets and budget estimates, and other tasks related to the insurance program.
- Develops effective program goals and key performance indicators for staff and the program; monitor attainment of key performance indicators; create efficiencies; and makes adjustments as needed to ensure successful delivery of all services and expectations.
- Oversees the valuation of NTTA property values and revenue/income projections annually by the General Engineering Consultant. Procure adequate and appropriate insurance for said resources, and the appropriate level of business interruption insurance based on projected revenue and loss potential.
- Assists all NTTA departments with by establishing insurance requirements for all NTTA projects/contracts, and ensure adequate coverage is maintained by all vendors throughout the life of all contracts.
- Supervises staff to support the program; this includes coaching, counseling/disciplining, mentoring, training, scheduling and assigning work, setting and communicating performance expectations, and evaluating/providing feedback on the work of employees.
- Oversees the restitution and claims management processes and associated procedural documents and forms. Appropriately and timely, manage claims against the NTTA, for the NTTA against others, and claims involving other parties.
- Assesses risk and analyze data by conducting needs assessments; oversee claims data tracking; analyze restitution against the agency and its vendors; coordinate with staff as needed during litigation and other administrative or legal hearings; conduct inspections and investigations; work with loss prevention to correct deficiencies; document corrective actions and prepare and present reports; and participate in the worker’s compensation reviews as needed.
- Ensures customer service levels are met or exceeded. Handles customer escalations, manage internal and external controversy regarding the program, and negotiate sensitive insurance and claims issues.
Qualifications:
Minimum:
- Bachelors degree
- 5-7 years’ experience
- Valid drivers license
Preferred:
- Construction Risk and Insurance Specialist Certification or within 12 months of employment
- Insurance Adjuster or All Lines Adjuster licensed by the Texas Department of Insurance or within 12 months of employment
- Notary or within 6 months of employment
Company Description
NTTA is an organization sanctioned by the State of Texas to develop and maintain high-quality roadways in North Texas. We are viewed as a cutting-edge leader in the toll industry nationwide, delivering transportation solutions to 12 million clients. As a customer-driven organization, our purpose is to enhance the quality of life for area residents. We serve a one of the fastest growing regions in the United States, and continue to grow with it to meet increasing transportation needs. NTTA is a vibrant organization with a highly qualified, energized, and engaged team. We are looking for individuals to join this team and help us maintain our place as a respected leader and partner in the region’s transportation network.
NTTA is an organization sanctioned by the State of Texas to develop and maintain high-quality roadways in North Texas. We are viewed as a cutting-edge leader in the toll industry nationwide, delivering transportation solutions to 12 million clients. As a customer-driven organization, our purpose is to enhance the quality of life for area residents. We serve a one of the fastest growing regions in the United States, and continue to grow with it to meet increasing transportation needs. NTTA is a vibrant organization with a highly qualified, energized, and engaged team. We are looking for individuals to join this team and help us maintain our place as a respected leader and partner in the region’s transportation network.
