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Company Description
At CGA by NielsenIQ we work with the biggest and most renowned food and drink businesses and most iconic brands, to help them understand the drivers of their performance as well as the consumer and market dynamics at play. Our mission is clear: To use our phenomenal data and unrivalled expertise to provide our partners with fresh insight to help them be successful in the market we love.
Job Description
About this job:
The (Senior) Insights Analyst works closely with many of the world’s leading drink brands to help them make better and more informed decisions.
Managing a portfolio of world-renowned clients, the (Senior) Insights Analyst builds & maintains strong & long-lasting peer to peer relationships with key stakeholders & decision makers. The (Senior) Insights Analyst is crucial in working with the account team to drive business growth through best-in-class client management and developing proactive account plans to meet client retention & budget targets.
As a manager and mentor within the team, they play a critical role in driving wider business objectives and the implementation of the business strategy. Demonstrating great leadership skills, they support and motivate the team to not only achieve the team & business objectives, but their team’s own personal development goals.
Responsibilities:
Reporting & Database deliveries:
- Responsible for ensuring all CS validation of OPMS is complete with the client team in areas such as volume and distribution feedback
- First line support to Client Manager, supporting where necessary the stakeholder engagement required to deliver database/reporting developments
Analysis & Presentation Creation:
- Oversee the delivery of all work & presentations for the client, ensuring work is delivered to the highest standard & on time
- Conduct final review of key presentations, applying advanced market understanding & strategic thinking to ensure all presentations provide the client with SMART recommendations which are in line with their business objectives
- Collaborating on narrative and project requirements.
Client Management
- Responsible for always delivering excellent customer service and ensure all contractual obligations are met
- Build & maintain strong peer to peer relationships through regular on site visits & face to face meetings
- Work with Client Director to identify and support on opportunities for board level engagement & strategic consultancy prospects
- Ensure all meetings/ on-sites are well planned to achieve optimum client engagement utilizing meeting planning documents and collaborating with Client Director
- Gain regular client feedback on all aspects of CGA service, feeding back to Client Director & Customer Success Director in order to inform CGA’s ongoing client strategy
- Investigate & solve any client problems, complaints or data questions, escalating all relevant data or procedural issues to Client Director to support
Leadership
- Demonstrate role model behavior – live CGA’s vision, mission statement & values
- Demonstrate intellectual integrity, ensure your actions fit your words
- Successfully manage & motivate the team to fulfil all business responsibilities
- Hold regular weekly reviews/touch points with Client Manager’s team, discussing operational account level matters development; inspiring & helping them see how what they do connects
- Create team member development plans with Client Director & regularly review for each team member on a monthly basis with Client Director and direct report
Qualifications:
- Experience in building insights
- Client management experience (can be strong stakeholder management experience)
- Comfortable with using and interpreting data
- Excellent Excel and PPT skills
- Fluency in English
- Result-oriented, proactive and determined approach with a ‘can do’ attitude
- The position is based in the Republic of Ireland
We offer:
- Hybrid & flexible working module
- Access to learning platforms, mentorship program and educational support to keep developing your skills
- Peer-to-peer recognition program to enable feedback sharing and reward your achievements
- Making an impact on biggest FMCG manufacturers’ growth,
- Health insurance
- Parental leave
- Life assurance
Additional Information
In an exciting acquisition CGA has been acquired by NielsenIQ, the global market leader for off-premise data and insights, bringing together specialist on- and off-trade services offering clients unparalleled opportunity to understand and grow brand and market share.
NielsenIQ operates in over 90 markets delivering alcoholic beverage measurement and consumer insights solution with the aim of helping clients achieve growth. This acquisition signals continued global growth and opportunity.
About NIQ
NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.
NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com
Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
