Log In
Sign Up
Job Description
Contribute to the business strategies by identifying the research business needs and the necessary action plans for process enhancement and resource development in order to drive operational excellence and competitive advantage. Ensure the business achieves operational targets as well as other related business development objectives through effective team management. Own and build a strong commercial engagement on your market level and be a point of escalation to commercial partners. Support fast resolution of commercial and other stakeholder’s escalations
Responsible for the overall management and coordination of the CI Operations unit in the respective market in order to effectively utilize and develop the appropriate resources to meet both short and long term needs of the overall business strategy, planned financials and team’s objectives.
- Manage a team of project management associates, ensuring proper team capacity and skillset to meet business needs
- Accountable towards the cluster with active support to Cluster Leader by strategic thinking of how your market can add value to the total cluster’s success
- Driving consistency in approach across market and leverage best practices from other markets
- Act as escalation point for complex and/or non-standard issues
- Ensure implementation and ongoing use of approved strategies and plans fall within operating policies and guidelines
- Identify and recommend process and system improvements
- Work across functional business units and vendors to support organizational initiatives and business needs
- Ensure the business achieves operational targets and growth objectives and controls overhead and expenses per budget allocation
- Maintain strong working relationships with business partners to increase alignment and work as a team to address client needs and business objectives
Qualifications
- 8+ years’ experience in market research, preferably in Operations function
- Strong leadership competency
- Demonstrated project management skills and ability to manage multiple priorities
- Excellent communication and cross-team engagement skills
- Strong team management competency
- Solid financial acumen
- Experience with Lean Six Sigma or process improvement methods is a positive
Additional Information
About NIQ
NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.
NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com
Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
