NFI Industries Looking for Transportation Management Logistics Coordinator at Temple TX Full Time

The Transportation Management Logistics Coordinator ensures that customer transportation needs are met or exceeded by providing excellent customer service. This position reports to Transportation Management Account Manager and/or an Operations Director.

Essential Duties & Responsibilities:

• Manages daily shipment activity for customers

• Follows and reinforces client rules and parameters

• Assist with creating customized standard operating procedures.

• Communicates with managed and incumbent carriers and tenders shipments based on customer route guide

• Generates reports at the request of our customer’s or NFI Account Manager

• Collaborates with NFI brokerage account management and carrier sales

• Facilitates claims filing on behalf of customer

• Responds timely to client requests and inquiries

• Resolves client issues quickly and efficiently

• Manages shipment routing guides

• Tenders shipments to carriers

• Schedules appointments and tracks shipments

• Executes shipment optimization activities.

• Manages shipment exception process.

• Uses various transportation software systems to facilitate shipment execution

• Provides support on miscellaneous projects as needed

Requirements:

• HS Diploma

• BA or BS Degree preferred, but not required

• 0-2 years’ experience in customer service

• Excellent verbal and written communication skills

• Strong attention to detail with excellent follow-up skills

• Professional aptitude, presentation and demeanor

• Ability to meet/exceed time-sensitive deadlines

• Ability to multitask and problem solve

• Ability to work collaboratively as part of a team

• Basic computer experience (E-mail, Internet)

• Experience with Microsoft Excel a plus

• The health and wellbeing of our employees is of utmost importance to NFI. As a result, obtaining a full regimen of the COVID-19 vaccine is required to perform this role. If you are hired, we will require you to: 1) prove that you are fully vaccinated against COVID-19; or, 2) demonstrate that you have a valid religious or medical reason not to be vaccinated and can still perform the essential functions of your role with a reasonable accommodation

To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement w