NewWave Looking for Business Analyst at Elkridge, MD  Full Time

WHY NEWWAVE?

NewWave is a people first corporation who has been widely recognized for putting our social responsibility at the very heart of everything we do. For employees the NewWave experience is one of enrichment, challenge, and growth. NewWave employees will have access to health & wellness benefits, educational support, and the flexibility to design the Work-Life balance that suits their lifestyle.

MORE REASONS TO JOIN US:

100% Virtual First Environment
• Remote Work Stipend
• Paid Time Off
• Medical, Dental, and Vision Insurance
• 8 Observed Holidays Annually
• Tuition Reimbursement & Professional Development Allowance
• LinkedIn Learning
• Wellbeing Allowance
• Short-Term Disability (STD), Long-Term Disability, and Life Insurance & Accidental Death & Dismemberment

WHO WE ARE

For nearly two decades NewWave has combined innovation, precision, and compassion, to empower our clients to use technology in new ways as they solve problems for the greater good. We are a company on a mission to level the playing field in healthcare by addressing provider access to relevant data. We have been dedicated to helping government clients better utilize technology to benefit the patients they serve from the start. Our dedication to innovation and the flexibility that comes with being a privately owned business allows us to treat our clients like partners, designing customized solutions that fit their unique needs. Our culture is centered on recognizing our people come first, embracing a growth mindset, striving for excellence, and driving the greater good.

POSITION SUMMARY

NewWave is looking for a Business Analyst to provide business process and business/user requirements gathering, conducts research and analysis and documents requirements. The Business Analyst will collaborate with Visual/UI team to conduct user research, draft user stories, and meet with product owners to validate and enhance them.

• Business requirements analysis and generation
• Change Requests
• Program documentation such systems requirements, and all XLC artifacts
• Documentation of key meetings (meeting minutes)
• SharePoint content
• User Guides
• Coordinate and facilitate exchange meetings to determine needs of customers, as well as to determine the impact of changes
• Collaborate with Visual/UI team to create wireframes for the user stories and review them with users and gather feedback
• Collaborate with Visual/UI designers and add/update stories based on user response
• Conduct and/or participate in Scrum ceremonies including Product Backlog refinement, Sprint Planning, Sprint Demos and Sprint Retrospectives
• Work with the customers, and developers to write user stories which are independent, negotiable, valuable, estimable, small, and testable
• Documents workflows and processes based on requirements.
• Work with stakeholders and the project team to prioritize collected requirements.
• Provides training and demonstrations as required.
• Oversee requirements tracking process, and communicate status to customers
• Support the collection and reporting of requirements related metrics
• Verify completion of requirements with customer and service providers, ensuring expectations are appropriately met
• Ensure user stories include validation criteria which reasonably covers all areas necessary details for complete testing of the new functionality
• Function as an interface and customer advocate to ensure customer, stakeholder and user needs are being addressed.
• Collaborate with and support developers during their design and development efforts to provide support for their analysis of the story
• Improve and expand knowledge and skills sets with regards to current trends and changes in software development industry and be up to date with latest design trends
• Proactively contribute to the quality of the product by seeking and proposing new or alternate approaches to address the requirements
• Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
• Support User Acceptance Testing (UAT) with the customer UAT team by providing scenarios and user data, as appropriate.

• 6+ years of relevant applications/systems requirements and modeling experience.
• 6+ years of experience on the technical aspects of applications development projects through the full system development life cycle.
• Bachelor’s Degree in a related technical discipline, or the equivalent combination of education, professional training, or work experience.
• Experience in modern requirement gathering techniques, including creation of user stories, epics, and themes.
• Experience with agile, iterative cycles (sprints), SharePoint, Visio, and tools such JIRA/ALM/Confluence

Preferred

• CMS Experience desired but not required
• Experience in QA testing such as functional and regression
• Experience in Human Centered Design approach for developing digital services
• Excellent communication and mentoring skills
• Ability to work in a team environment and have sound judgment
• Diligent, adaptive learner, cheerful outlook, ability to multi-task, initiative-taking, and ability to work in a challenging environment
• Maintain the completeness, timeliness and accuracy of all security plans and deliverables.
• Possess critical thinking skills, reading and interpretation, writing, and communication skills
• Able to work closely with all project stakeholders such as business users, project managers, and business analysts while delivering solutions

FSLA Status: Exempt

Residency Requirement

• Must have lived in the United States at least three out of five years.
• Candidates will be subject to a background check.

Interpersonal Skills

• Excellent interpersonal, verbal, and written communication, and organizational skills – must be able to communicate fluently in English both verbally and in writing
• Facts and data oriented
• Deadline and closure oriented
• Self-driven, Strong persuasion, facilitation and influencing skills
• Strong analytical, organizational and project management skills.
• Demonstrated ability to lead and work with cross functional teams including senior level individuals.
• Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

Our Federal contract requires that, if selected for this position, the candidate provide specific documentation verifying authorization to work in the US and access client systems

NewWave is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NewWave is a proud Veteran friendly employer.