Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Position Overview:
The Customer Support Specialist is the first level of support between franchise operations and the Information Technology department. We are specifically looking for someone that has meaningful experience specifically with POS platforms. To function successfully in this role, you will need to possess the ability to understand basic computer technology and terminology. You will be training and supporting franchise owners out in the field and remotely. You must be supremely comfortable speaking to and training groups of owners. This person will interact with business leadership and stakeholders to identify business needs, objectives, scope of work, timelines, and risks.
Bring Your Skills And Be Inspired To Achieve Success.
Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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