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Job Description Mungo Homes has a new opening for a Warranty Service Manager in the Savannah, GA market! This position is responsible for the on-site review and repair of warranted residential construction. In addition, this position assists with the administration of warranty orders by processing and closing tickets, reviewing reports and following up on tickets as necessary to assure timely completion.
Essential Duties and Responsibilities: (performs other duties as assigned)
- Meets with homeowners to determine needed repairs and verify warranty claim.
- Supervises subcontractors on scheduled appointments.
- Insures the protection of area of the home being worked on as well as surrounding areas.
- Makes sure work areas are cleaned prior to leaving home.
- Participates in Customer Service follow-up with homeowners.
- Works with Production Management and other departments to resolve problems and coordinate activities.
- Evaluates project costs and maintains budgets.
- Completes all inspections required paperwork, including scheduling and payment approvals.
- Reviews warranty reports and follows up on repairs to insure timely completion. Works with sub-contractors when necessary.
- Closes out orders in the computer to maintain accurate records.
- Conforms with all safety rules and uses all appropriate safety equipment.
- Maintain clean, well organized work area.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High school diploma or general education degree (GED); and two or more years related experience and/or training; or equivalent combination of education and experience.
Computer Skills:
Apple iPad
Microsoft Office Suite (Excel, Word, Outlook)
Adobe Reader
KOVA software (preferred)
Certificates, Licenses, Registrations:
- Valid state drivers license in good standing
- Minimum state required automobile insurance
Company Description
The Mungo family started building new homes in Columbia, South Carolina in 1954, and now builds in Markets throughout South Carolina, North Carolina, Georgia, and Virginia. While still family-run today with Steven Mungo as CEO, Mungo Homes proudly became part of the Berkshire-Hathaway family of companies in 2018, and remains dedicated to building quality, comfortable homes.
Mungo Homes a long tradition of improving the communities in which we build, and through the Mungo Homes Foundation provide economic, educational, health, housing, and emergency hardship support to charitable organizations. A portion of each home sold is invested in each local community.
2022 Top Workplace in South Carolina
2022 Best Benefits in the State
2023 Top Workplace in the United States
The Mungo family started building new homes in Columbia, South Carolina in 1954, and now builds in Markets throughout South Carolina, North Carolina, Georgia, and Virginia. While still family-run today with Steven Mungo as CEO, Mungo Homes proudly became part of the Berkshire-Hathaway family of companies in 2018, and remains dedicated to building quality, comfortable homes. Mungo Homes a long tradition of improving the communities in which we build, and through the Mungo Homes Foundation provide economic, educational, health, housing, and emergency hardship support to charitable organizations. A portion of each home sold is invested in each local community. 2022 Top Workplace in South Carolina 2022 Best Benefits in the State 2023 Top Workplace in the United States
