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At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.
Apercu de l’entreprise
Chez Motorola Solutions, nous sommes guides par un objectif commun: aider les gens a donner le meilleur d’eux-memes dans les moments les plus importants – et nous sommes a la hauteur de notre engagement en creant des solutions securisees. Parce que les gens ne peuvent donner le meilleur d’eux-memes que lorsqu’ils se sentent en securite et qu’ils le sont. Nous creons des solutions securisees en developpant les meilleures technologies integrees a travers les ecosystemes de surete et de securite. Qu’il s’agisse d’appareils et de reseaux de communications essentiels, d’une securite video et d’un controle d’acces bases sur l’IA ou d’une capacite d’unir la voix, video et les donnees dans un seul centre de commandement. Nous creons des solutions securisees en connectant les agences de securite publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.
Department OverviewMotorola Solutions’ Video and Software organization is responsible for the development, deployment, security, and operations of Government First Responder mission-critical systems, including body-worn and mobile video infrastructure and devices, digital evidence management systems (DEMS), and command center software solutions. These technologies are provided in both an on-premise and as-a-service fashion.
The Video and Software managed services team is seeking a Solutions Architect to join the field operations team, focused on the long term management and operation of a nationwide DEMS and mobile video service for law enforcement.Job Description
Role
As a member of the managed services team, the Solution Architect is the overall technical authority over the DEMS, body worn and in-car video architecture, functionality, and integrations to other technologies. The Solution Architect will interact with multi-disciplinary, multi-site external Clients and internal Motorola product and services teams, ensuring the technical and functional integrity of the solution throughout its lifecycle.
Key attributes of this role include the ability to manage customer engagements, lead in a matrix organization, and collaborate extensively across the organization.
Scope of Responsibilities
Gather Client needs and objectives, both technical and operational, and translate into detailed requirements.
Lead multi-disciplinary teams in the design of the solution, balancing technical and functional integrity with managed services viability of the solution.
Positively contribute to the implementation process, spanning planning, execution, and solution acceptance by the Client.
In partnership with DevOps, define and execute end-to-end integration and functional testing of multiple software products.
Ensure successful pre-production Client acceptance testing for quality assurance.
Manage infrastructure and configuration management systems.
Ensure high availability, reliability, and security of production systems.
Monitor system performance and troubleshoot issues across various application domains and platforms.
Collaborate with development teams to identify and resolve performance and scalability issues.
Knowledge and Skills
Must have very strong knowledge of multiple functional domains, including systems design, requirements gathering, design for manageability/managed services delivery, project management, and IT architecture design.
Must be knowledgeable in the installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Technical knowledge of IT networking, cyber security, Active Directory, and cloud infrastructure domains.
Must have strong self-management skills and “people” skills to work closely with Motorola’s customers and subcontractor community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams.
Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision.
Must be highly computer literate with proficiency in MS Word, Excel, and G-Suite of productivity applications.
Must have strong communications and collaboration skills.
Location
Candidate is ideally located in Canada and close to a major airport to enable travel to key operations locations (Chicago, IL; Dallas, TX; Ottawa and Toronto, Ontario) as required. Travel approximately 20% of the time.
Preferred Candidate Requirements
Experience and knowledge of body worn and mobile video technologies and DEMS solutions, and their implementation and operation in law enforcement.
Candidate must be able to obtain Government of Canada Enhanced Reliability Status (Secret) security clearance.
Description de l’emploi
En tant que membre de l’equipe des services geres, l’architecte de solutions est l’autorite technique globale sur le DEMS, l’architecture video corporelle et de voiture, les fonctionnalites et les integrations a d’autres technologies. L’architecte de solutions interagira avec des clients externes multidisciplinaires et multi-sites et avec les equipes internes de produits et services de Motorola, garantissant l’integrite technique et fonctionnelle de la solution tout au long de son cycle de vie.
Les principaux attributs de ce role incluent la capacite a gerer les engagements des clients, a diriger une organisation matricielle et a collaborer largement au sein de l’organisation.
Responsabilites
* Recueillir les besoins et les objectifs du client, a la fois techniques et operationnels, et les traduire en exigences detaillees.
* Diriger des equipes multidisciplinaires dans la conception de la solution, en equilibrant l’integrite technique et fonctionnelle avec la viabilite des services geres de la solution.
* Contribuer positivement au processus de mise en uvre, couvrant la planification, l’execution et l’acceptation de la solution par le client.
* En partenariat avec DevOps, definir et executer l’integration de bout en bout et les tests fonctionnels de plusieurs produits logiciels.
* Assurer la reussite des tests d’acceptation client de pre-production pour l’assurance qualite.
* Gerer les systemes de gestion de l’infrastructure et de la configuration.
* Assurer une haute disponibilite, la fiabilite et la securite des systemes de production.
* Surveiller les performances du systeme et resoudre les problemes dans divers domaines d’application et plates-formes.
* Collaborer avec les equipes de developpement afin d’identifier et resoudre les problemes de performances et d’evolutivite.
* Connaissances et competences:
Doit avoir une tres solide connaissance de plusieurs domaines fonctionnels, y compris la conception de systemes, la collecte d’exigences, la conception pour la gestion/la prestation de services geres, la gestion de projet et la conception d’architecture informatique.
Doit etre competent dans l’installation du materiel/systeme d’exploitation et de l’infrastructure logicielle du serveur et dans le depannage afin de resoudre les problemes lies au systeme/application.
Connaissance technique des domaines des reseaux informatiques, de la cyber-securite, d’Active Directory et de l’infrastructure cloud.
Doit posseder de solides competences en matiere d’auto-gestion et de competences relationnelles pour travailler en etroite collaboration avec la communaute des clients et des sous-traitants de Motorola, ainsi qu’avec les equipes de vente, d’ingenierie, de gestion de projet et de service client de Motorola.
Doit etre motive et autogere afin d’effectuer les taches requises a distance de la supervision directe.
Doit avoir de tres bonnes connaissances en informatique et maitriser les applications de productivite MS Word, Excel et G-Suite.
Doit posseder de solides competences en communication et en collaboration.
Emplacement
Le candidat est idealement situe au Canada et a proximite d’un aeroport majeur pour permettre de se rendre vers des sites operationnels cles (Chicago, Illinois ; Dallas, Texas ; Ottawa et Toronto, Ontario) selon les besoins. Deplacement environ 20 % du temps.
Exigences prefere du candidat
Experience et connaissance des technologies de video corporelle et mobile et des solutions DEMS, ainsi que de leur mise en uvre et de leur fonctionnement dans les forces de l’ordre.
Le candidat doit etre en mesure d’obtenir une cote de securite de fiabilite approfondie (secret) du gouvernement du Canada.
#LI-JM2
#LI-REMOTE
Basic Requirements
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related field
5+ years of experience in a Solutions Architect, Systems Engineering role or similar
Legal authorization to work in Canada or the United States indefinitely is required. Employer work permit sponsorship is not available for this position.
Exigences de base
Baccalaureat en informatique, en genie informatique, en genie electrique ou dans un domaine connexe
Plus de 5 annees d’experience dans un role d’architecte de solutions, d’ingenierie de systemes ou similaire
Une autorisation legale afin de travailler indefiniment au Canada ou aux Etats-Unis est requise. Le parrainage d’un permis de travail par l’employeur n’est pas disponible pour ce poste.
Travel RequirementsUnder 25%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].
Motorola Solutions adopte, favorise et promeut les principes de diversite, d’equite et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiees, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identite et expression sexuelle, statut d’anciens combattants ou tout autre statut protege par la Loi.
Nous sommes fiers de notre culture axee sur les personnes et les communautes, encourageant ainsi chaque Motorolan d’etre la version la plus authentique de lui-meme dans ses responsabilites afin de tenir la promesse d’un monde plus securitaire.
Si vous souhaitez vous joindre a notre communaute mais croyez que vous ne possedez pas toutes les exigences requises pour le poste convoite, nous aimerions tout de meme connaitre les raisons pour lesquelles vous pensez etre un excellent candidat pour notre equipe.
Nous offrons egalement des mesures d’adaptation pendant toutes les etapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Si vous avez besoin de mesures d’adaptation, svp nous faire parvenir un courriel a[email protected].
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.
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