https://amzn.to/44P6GXZ
Who We Are
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed is hiring a driven Senior Manager of Customer Success to join our positive, passionate, and high-performing Customer Success team focused on driving adoption, mitigating risk, and identifying upsell opportunities while providing a world-class customer experience. This is an exciting opportunity to partner with leadership to execute strategic plans and objectives that deliver against specific KPIs for the customers of our EMA verticals. within a fast-paced Healthcare IT company that is truly Modernizing Medicine! This role will focus on evolving current processes to support high growth and continue to scale while leading and developing a team that embraces ModMed’s core values. The Sr. Manager of Customer Success should have experience in both Customer Success and Customer Support disciplines, and effectively use their creativity and love of technology to optimize the overall customer experience to deliver long-term value for our customers.
Your Role
Skills & Requirements
ModMed Benefits Highlight
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
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