Emergency Department Manager- Oversee day to day operations of the ED. Provide strategic input and insight into future planning
Summary of Primary Function/General Purpose of Position
Oversees the daily operations of one or more nursing departments, including but not limited to: daily operations, program planning, financial planning and budget oversight, quality improvement, quality patient care and supervision/development of staff in accordance with all professional, regulatory, and accreditation standards
Essential Job Functions
OPERATIONS MANAGEMENT
Oversees 24/7 operations of the department, facilitates departmental compliance with all professional, local, state, national, and Joint Commission standards; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; develops and maintains relevant policies, procedures, and standards of care; represents department/service at site and regional meetings, including medical staff meetings as appropriate, interdisciplinary committees, and management meetings; collaborates with leadership on program plans and operations; assumes technical responsibilities as necessary and required
FINANCIAL MANAGEMENT
Collaborates with finance department and site leadership in preparing the annual operating and capital budgets, which reflect an understanding of strategic initiatives and financial goals of Mercy Health; manages services in accordance with approved budgetary guidelines; ensures appropriate revenue capture; manages inventory of equipment and supplies; collaborates with revenue cycle specialists to maintain a working knowledge of current regulatory guidelines
HR LEADERSHIP SKILLS/MANAGEMENT
Provides leadership to staff in a collaborative environment that offers job satisfaction, education, empowerment, recognition and stimulates innovative thinking; collaborates with Human Resources to recruit, hire, orient and train new employees; develops and maintains staffing levels that are responsive to patient care needs and that optimizes productivity; conducts annual and ongoing appraisal of employee performance; develops and communicates job standards and expectations; leads regular meetings with employees and fosters environment for effective communication
PERFORMANCE IMPROVEMENT
Develops and implements a comprehensive quality assurance / performance improvement program based on relevant indicators and standards of patient care; develops expectations for customer service and educates and measures staff on outcomes of service; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; incorporates rounding into regular activities; develops and maintains processes to assure equipment function and safety; collaborates with interdisciplinary team members to identify and improve patient care processes
Employment Qualifications
Education Qualifications – List the minimum education, training, and experience required to perform the essential functions of the position.
Required Minimum Education:
4 Year/ Bachelor’s Degree
Specialty/Major:
Nursing
Preferred Education:
Masters Degree- MSN required if BSN is not held
Specialty/Major:
Nursing
Licensure/Certification Required:
Current nursing license in the State of Ohio
BLS- through American Heart Association required
Required Certifications by Nursing Department:
Emergency Department- BLS/ACLS/PALS or per RN Residency plan
Med Surg/Telemetry: BLS required, ACLS encouraged
STEP DOWN: BLS required; ACLS required with 6 months of hire or per RN Residency plan
ICU/CVU: BLS and ACLS required or per RN Residency plan
Family Birth: BLS required. NRP required by end of orientation. NCCc-EFM within 18 months of hire required
Perioperative: BLS required
Cath Lab: BLS and ACLS required
Cardiac Pulmonary Rehab: BLS and ACLS required
PACU: BLS, ACLS and PALS required or per RN Residency plan
Licensure/Certification Preferred:
Hold national certification in clinical specialty or leadership within 6 months of eligibility
Minimum Years and Type of Experience: Three years of demonstrated leadership experience, including, but not limited to, charge nurse experience, preceptor experience, etc.
Other Knowledge, Skills and Abilities Required: Five years of clinical nursing experience preferred; one year of previous management experience preferred
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email (url removed). If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at (url removed)
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