• Competitive Pay
• Advancement Opportunities
• Medical, Dental & Vision Insurance
• Company provided Life and AD&D insurance
• Short-Term and Long-Term Disability
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• 401k (with a matching program)
• Paid vacation, sick and holidays

Responsibilities and Duties:

• Support intake staff by assisting with insurance verification.
• Initiates authorization requests with insurance companies and government payers and obtains the necessary documentation.
• Communicate and report to case management any insurance related issues for order fulfillment.
• Monitors outstanding authorization requests and initiates follow up of authorizations in a timely manner.
• Assists with insurance changes when prior authorizations are needed.
• Manages phone calls related to prior authorizations.
• Other duties as assigned.

• Ability to multi-task in a fast-paced environment
• Detail and team oriented
• Effective communication (verbal and written) and organizational skills
• Proven computer proficiency, the use of multiple applications simultaneously
• Knowledge of the HME/DME industry is preferred
• Previous experience in referral intake and/or medical insurance is preferred