Our customer service department offers a fast-paced and rewarding environment where you will receive 6 weeks of paid training, comprehensive benefits, and a supportive environment that fosters continual growth! Successful Customer Service Representatives build an amazing base of health plan and health claims knowledge that they leverage to be considered for career advancement opportunities throughout the Call Center and other areas of Medica’s business.
This class has multiple openings and will start on Monday, October 16th, 2023. Training hours are Monday through Friday from 8:00am-4:30pm CST; after training shifts do change. Our department is open Monday-Friday 7:00am CST- 9:00pm CST, and Saturdays from 9:00am CST – 3:00pm CST.
Schedules after training vary based on business need and may include:
Qualifications:
Skills And Abilities
This position is a Remote role. The employee must be located in any state in which Medica is an employer and will work remotely 100% of the time.
Medica’s commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
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