McLean Hospital Looking for Clin. Operational Pharmacist at Belmont, MA  Full Time

McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean’s multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care.

All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

The Clinical Operational Pharmacist (COP) is responsible for conceptualizing, developing, initiating, continuing, and assessing clinical initiatives/services, educational activities, and continuous quality improvement programs. The COP partakes in various meetings/committees as assigned. In addition, the COP is also responsible for all aspects of assessing, verifying, dispensing, labeling, storing, recording, and using pharmaceutical preparations for patients throughout McLean Hospital on a rotating basis. The team member ensures optimal clinical care in the acute and residential/partial psychiatric setting, which includes aspects of general medicine, through assessment of patient-specific factors and collaboration with other healthcare professionals. The COP is responsible for appropriate supervision, training, and verification of all work performed by pharmacy technicians and interns and for the development of pharmacist staff. The COP provides exemplary customer service to patients and staff while completing tasks efficiently and accurately.

ESSENTIAL JOB FUNCTIONS

Clinical Initiatives/ Services

• Works with pharmacy administration and hospital leadership to conceptualize valuable, sustainable clinical pharmacy services.
• Develops and initiates clinical pharmacy services.
• Supports and continuously assesses clinical initiatives.
• Establishes, implements, and maintains impactful team-based rounding.
• Serves as pharmacist lead of adverse drug reaction service and fall prevention service.
• Provides educational programming to pharmacist staff to foster professional development.
• Pioneers non-formulary medication review and cost-effectiveness analysis.
• Precepts pharmacy intern rotations.
• Interfaces with the healthcare team to ensure optimal medication therapy.
• Heads medication use evaluation activities.
• Reviews clinical impact of medication errors and provides root cause analysis.
• Leads continuous quality improvement program.

Dispensing functions

• Utilizes computerized order entry system and patient medical record to timely and accurately receive, interpret, review, and process medication orders/prescriptions.
• Precisely enters medication orders for residential/partial programs.
• Accurately prepares, labels, and dispenses medications based on medication orders or prescriptions according to Pharmacy Department Policies and Procedures and applicable laws.
• Supervises technicians in preparation of medications and verifies accuracy of all prepared orders including hospital prepared unit dosed medications.
• Prioritizes work to prepare dispenses in order of importance.
• Fills and/or verifies requisitions from inpatient and residential units in a timely, accurate manner.
• Fills and/or verifies code carts and emergency kits in a timely, accurate manner.
• Ensures dispensed, circulating, and stocked medication is in-date and intact.
• Utilizes automated dispensing cabinets and technician runs to distribute medication.
• Reviews physicians’ medication orders with regard to patient specific factors as indicated by department policies, good pharmacy practice, and Joint Commission standards.
• Provides medication recommendations to providers as needed.
• Reports errors, near misses, and pharmacist interventions according to Pharmacy Department Policies and Procedures.
• Suggests process improvement to Pharmacy Department administration when necessary.
• Fills and dispensed investigational product for research studies when necessary.
• Fulfils need for after-hours dispensing when on-call.
• Maintains records as required by law to document drug transactions within the Pharmacy and throughout the hospital.
• Ensures completeness of daily logs, including refrigerator temperature.
• Holds hand-off discussion with on-coming shift as necessary.
• Practices pharmacy in accordance with federal and state law.
• Alerts Pharmacy Department administration of any problems with system software or hardware or medication distribution as they arise.
• Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.

Clinical functions

• Utilizes patient specific information when interpreting, reviewing, and approving medication orders to assess safety and efficacy, including, but not limited to:
  • Age
  • Sex
  • Diagnoses
  • Allergies
  • Sensitivities
  • Current medications
  • Height and weight (when necessary)
  • Pregnancy and lactation information (when necessary)
  • Laboratory results (when necessary)
• Ensures appropriateness of drug dose, frequency, and duration for each medication ordered prior to approving. Clarifies any ambiguities with prescriber.
• Serves as a hospital resource for drug information and utilizes appropriate reference materials when necessary.
• Responds to drug information requests with accurate information in a timely manner.
• Assists in reviewing and revising the drug formulary, along with guidelines for drug use
• Participates in educating nurses, patients, pharmacy technicians, pharmacy interns, and other pharmacists as needed.
• Participates as needed in hospital committees, such as Pharmacy and Therapeutics Committee, Continuous Quality Improvement Committee, Infection Control Committee, Fall Prevention Committee, etc.
• Collects and assesses medication usage data.
• Participates in the Department’s clinical initiatives and programs.
• Monitors the tracking of clozapine patients and reporting of blood work levels to the Clozapine Registry according to Pharmacy Department Policy.
• Adheres to McLean Hospital formulary whenever possible and provides recommendations for therapeutic interchange as necessary.
• Collaborates with other healthcare disciplines to develop optimal treatment plans for patients.
• Serves as a respectable pharmacy liaison to other departments.
• Facilitates learning for pharmacy interns.
• Provides educational lectures or written reports as required.
• Provides clinical counsel after-hours when on-call.
• Suggests improvements to the pharmaceutical services provided.
• Maintains clinical and professional competency.
• Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.
• Alerts Pharmacy Department administration of any clinical issues as they arise.

Inventory functions

• Assists technicians in maintaining optimal drug inventory by ensuring medication availability while maximizing inventory turns.
• Loans and borrows medications per Pharmacy Department policy as necessary.
• Assesses characteristics of new items added to the inventory including designation as hazardous, high-risk, regulated waste, easily confused, etc.
• Maintains security of controlled substances.
• Ensures barcodes are functional for all products.
• Performs weekly controlled drug inventory on a rotational basis.
• Performs monthly unit inspections as assigned.
• Alerts Pharmacy Department administration of any inventory issues as they arise.
• Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.

Safety functions

• Safely uses departmental equipment.
• Disposes of waste appropriately in accordance with Pharmacy Department Policies and Procedures.
• Able to locate and follow SDS and hospital/departmental policies and procedures.
• Demonstrates knowledge of fire safety verbally.
• Notifies supervisor of any hazards immediately.
• Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.

Quality Improvement

• Continuously assesses and improves the performance of care and services provided.
• Uses systematic methods to improve services, plan changes, and evaluate outcomes.
• Demonstrates effective problem solving techniques and promotes the same in others.
• Maintains awareness and actively supports the mission, goals, and objective of the hospital and department through CQI activities.
• Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.

Staff Responsibilities

• Supervises (and is responsible for) pharmacy technicians in the performance of their functions.
• Attends and actively participates in team conferences and staff meetings/in-services.
• Complies with annual training requirements.
• Participates actively in committee meetings, as applicable.
• Participates actively in orientation and on-the-job training of assigned personnel.
• Arrives and leaves at schedule times; adheres to break and lunch time; willing to work overtime when necessary.
• Presents for work as scheduled; is rarely absent and never without legitimate excuse. Notifies supervisor well in advance of any absences or vacation time.
• Maintains a clean and professional appearance in both dress and grooming.
• Follows instructions/policy carefully and discusses deviations from procedure with supervisor before acting.
• Demonstrates organizational, time management and efficiency skills by prioritizing orders and activities.
• Requires no overtime for normal shifts.
• Demonstrates initiative and accepts increased responsibility.
• Maintains the pharmacy in a clean and neat manner as determined by the Pharmacy administration.
• Adapts to change in a constructive manner and demonstrates flexibility for extra activities and unexpected duties.
• Adheres to all Pharmacy Department policies and procedures, McLean Hospital safety rules, Joint Commission standards, and any other applicable regulatory agency.
• Completes special projects on time.
• Identifies own learning needs by seeking assistance as necessary.

• Willingly completes other duties as assigned or requested.
• Maintains unrestricted pharmacist licensure in the state of Massachusetts.

• Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.

Customer Service

• Performs all tasks demonstrating service orientation to fellow employees and staff members to provide excellent customer service.
• Demonstrates, supports, and models the mission, vision, values and rules of conduct of McLean Hospital.
• Responds to concerns or requests of nurses, patients, doctors, employees, and the public.
• Maintains patient/employee confidentiality.
• Demonstrates appropriate judgment and communication skills when interacting with physicians, nursing, patients, and other hospital staff.
• Communicates written and verbal information clearly, accurately, and professionally in courteous manner and tone to all parties.
• Provides follow up as appropriate to ensure messages or instructions are understood.
• Responds to needs via telephone or pharmacy window promptly.
• Cooperates with others within and outside of department and coordinates work efforts.
• Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.

All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes.

WORKING CONDITIONS

Typical hospital pharmacy environment. Works under constant time deadlines. Occasionally exposed to possible carcinogenic, mutagenic, and sensitizing substances, as well as to other hazardous chemicals typically found in a contemporary pharmacy setting.

PHYSICAL REQUIREMENTS

Moderate amount of stress in completing work assignments, meeting deadlines, and interacting with other healthcare professionals. Repetitive use of hands and fingers (i.e., use of computer keyboard) and labeling containers. Repetitive tasks are often performed with one hand only. Normal range of hearing and vision to perform work and communicate. Extended periods of standing, walking and bending. Some climbing of stairs and lifting/carrying material may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MENTAL REQUIREMENTS

Ability to work independently and handle stress appropriately. Ability to work cooperatively with other members of hospital and pharmacy staff. Ability to handle multiple tasks, and adapt to changes in workload and work schedule. Ability to set priorities, make critical decisions, and respond to client concerns. Fosters a team environment. Ability to communicate effectively (verbal and written).

EEO Statement

It is the policy of McLean Hospital to affirmatively provide
equal opportunity to all qualified applicants for employment and existing
employees without regard to their race, religion, color, national origin, sex,
age, ancestry, protected veteran status, disability, sexual orientation, gender
identity or expression, or any other basis that would be in violation of any
applicable law or regulation.