Mayo Clinic’s tech culture is rooted in passion for technology, embraces innovative thinking and strives for high performance. Our teams drive change in health care through comprehensive connected health and digital transformation strategies.
Some examples of our major initiatives are:
This transformation creates, connects and applies integrated knowledge to deliver the best health care, health guidance and health information to patients, customers, partners, providers, employees anywhere and anytime so the needs of the patient come first.
Job Description
City Rochester
State Minnesota
Telecommute Remote
Department Information Technology
Description: Why Mayo Clinic
Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits . Eligibility may vary.
Position description
This is a full time remote position within the United States.
The Lab Orders Team within the Orders Systems Unit of the EHR-RCM Integrated Systems (ERIS) Division is seeking a Lead IT Application Analyst. This individual will join the team to support our Epic lab orders build across the Mayo enterprise. This individual will be responsible for providing work management and planning of approved work, collaborate with other application teams as well as Orders Leadership, manage incidents and changes, work with multiple project managers, and provide support for the team in helping them get the most job satisfaction as possible. This individual will be expected to participate in an on-call rotation for handling incident tickets and assisting in the execution of support and build of complex clinical workflows.
The position requires a high level of team and leadership skills, organizational skills, analytical skills, work management and capacity planning skills, sound judgment and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across various teams. We are looking for a candidate with Epic certification preferably in EpicCare Ambulatory, EpicCare Inpatient Procedures Orders, and/or Epic Beaker. Epic build and support experience is also preferred. In addition to Epic certification and build experience, the ideal candidate would also be familiar with tools like Microsoft Azure DevOps and ServiceNow as well as agile methodologies. This individual should also be comfortable working in an agile environment evaluating impact of the changing priorities and business needs to the team.
Serves a lead role in the support of software programs or modules across multiple clinical and/or business functions. Directly oversees the activities of those assigned to the development and maintenance of software-based systems in the supported areas.
Understands the business environment and the impact IT has on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications.
Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Fosters and creates partnerships with the clinical and business area to develop a solid knowledge base of a business work area.
Researches requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness. Validates the developed solution to ensure it satisfies the stated requirements.
Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop or modify programs, algorithms or rules using vendor command language or similar technology tool. Assures work of others in this area.
Is able to manage mid- to large-sized operational projects independently, and delegates responsibilities and directs team members in these activities. Coordinates implementation efforts and provides assistance in implementing proposals across multiple organizational boundaries.
Monitors industry features and standards in order to provide input to both IT and Mayo Clinic strategy. May serve as liaison for industry partnerships or as a Mayo Clinic representative in national industry events. Develops proposals and business plans that ensure quality IT solutions which adhere to industry and Mayo Clinic architecture.
Creates test plans and evaluates current plans for improvement. Provides training and mentoring to those in business analyst or related roles.
Assists managers with input for staffing levels, development of staff, and other operational planning.
May be required to provide 24/7 on-call support.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Qualifications
Master’s Degree with 6 years’ experience including 3 years’ of demonstrated leadership experience OR Bachelor Degree with 8 years’ experience including 3 years’ of demonstrated leadership experience OR Associates degree and 10 years’ experience including 3 years’ demonstrated leadership experience.
Additional qualifications
Vendor application certification may be required.
Exemption status
Exempt
Compensation Detail
$100,256 – $147,389 / year
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
80
Schedule details
This is a full-time remote position. Normal business hours, Monday – Friday. Will participate in a 24/7 on-call rotation.
Weekend schedule
As needed with 24/7 on-call rotation responsibilities.
Remote
Yes
International Assignment
No
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Recruiter
Ted Keefe
EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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