Massachusetts General Hospital Looking for Project Specialist for Clinical/Professional Development at Boston Full Time

The Project Specialist (PS) for Clinical and Professional Development is responsible for partnering with clinical and administrative leadership in the Hospital Medicine Unit to support its mission of delivering outstanding inpatient care, while fostering academic advancement and professional growth for its clinicians. The service leverages a team-based model to serve over 200 patients across the hospital in a variety of inpatient care settings, including high acuity, regionalized direct patient care; moderate acuity, non-regionalized direct patient care and residency teaching teams.

HMU is made up of over 100 MDs, 50 APPs, and 5 RNs who engage in clinical care, teaching, research, and/or leadership in the field of general hospital medicine and thus require varying needs of continual assessment, continuing medical education opportunities, and mentorship. Notably, the PS will work closely with the HMU Director of Clinical Staffing and Clinical Lead of Professional Development to support these efforts. The position formally reports to the Sr. Administrative Manager of the service.

In addition, the scope of the Project Specialist includes ad hoc tasks to assist HMU and divisional leadership and advance the goals of the division. This position demands an individual who is flexible, a quick thinker and learner, focused on details, engaged, and seeks out variety in daily activities.

Principle Duties & Responsibilities:

Education and Professional Development:

• Coordinate professional development opportunities with Office of Continuing Professional Development (CPD) by assisting in planning of activities, maintaining accreditation requirements, and providing resource coordination/ day-of support for sessions including distribution of CPD codes to claim CME credit(s)
• Organize clinical and professional workshop development and attend committee meetings to empowering members of HMU to affect the clinical and academic impact of HMU.
• Participate in the launch of the Career Exploration pathways program and mentorship program to foster individual career exploration and development. Develop and maintain tracking databases to support these initiatives and push content to clinicians
• Maintain PA student clerkship/non-employee onboarding and schedule development with APP Lead for PA Clerkship
• Manage CME fund tracking and adhere to MGH/MGPO expense policies on behalf of clinicians seeking reimbursement for CME opportunities
• Partner with APP leadership team to foster development of responding clinician team

Project support for continued clinical assessment:

• Develop and track metrics for Ongoing Professional Practice Evaluation (OPPE) of all MDs and APPs as well as Focused Professional Practice Evaluation (FPPE) for new hires, both of which are Joint Commission standards
• Schedule Annual Career Conferences (ACCs) and oversee materials needed to ensure timely MGH and HMS reappointments
• Provide project support for compliance, quality, and safety initiatives required by the Department and MGPO

General Office Responsibilities:

• As a member of the HMU administrative team, this individual is expected to contribute to the day-to-day management of the HMU suite, which is the center hub for our clinical leadership and clinicians on service. Periodic duties may include stocking supplies, processing purchase orders, tidying of conference room spaces in advance of meetings, getting/distributing mail, etc.
• Submit timekeeping of weekly paid employees (APPs, RNs, and Admin team) in collaboration with Program Manager for Clinical Operations
• Additionally, as she/he will oversee all educational sessions, she/he will be expected to book and manage virtual events to uphold hybrid model of education. This includes booking conference rooms, managing zoom accounts, facilitating announcements and outlook invites, ordering lunch/snacks for onsite sessions, etc.
• Periodically communicate reminders via main HMU account to clinicians on service to inform and remind them of new program initiatives taking place.
• Identify own areas for development and actively seek opportunities to strengthen and expand skills and abilities.

Fiscal responsibility:

Opportunity to collaborate with Sr. Manager to develop annual professional development budgets

Skills/abilities/competencies required:

• Must be both a supporting team player and bring skills as an individual contributor
• Possess excellent interpersonal and communications skills to work effectively with clinicians and administrative leadership.
• Must be able to take direction from and work with personnel at all levels of the organization.
• Strong understanding and applied use of Microsoft Office applications and database function. Advanced proficiency in Excel or other service for database tracking required.
• Must be able to work on several tasks/projects simultaneously.
• Must be detail oriented and able to keep documentation and records.

Working Conditions:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.
• This position may involve work outside usual working hours
• Expected to be onsite M-F, with opportunity to work remotely later down the line.
• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

Education:

• Bachelor’s degree required

Experience:

• Preferred: 1-2 years of prior project management experience in a multi-faceted organization working with senior level leaders
• Demonstrated skill with Microsoft Office and database tools, data management and data extraction
• Process improvement skills and/or training a plus