Administrative
1. Manage timely completion of annual merit reviews and ensure annual trainings, competency assessments and licensure are current/complete
2. Assess workload distribution
3. Facilitate the scheduling of in-service programs, e.g., billing and compliance
4. Supports all aspects of implanted device applications, including contracts, administrator duties, and access
5. Serves as a resource to CIED technicians, MGH staff and administration.
Clinical
1. Enrolls, interrogates and programs outpatient implanted device patients
2. Recognizes abnormalities, malfunctions and “End of Service” indicators; notifies cardiologist and assists in scheduling patients for follow-up or replacement as indicated
3. Coordinates with other members of the healthcare team to respond to, plan, and initiate timely and efficient care
4. Educates patients and families regarding device function and clinic follow-up routine
5. Provides pertinent documentation for referring physicians
6. Ensures timely and proper documentation and billing
7. Responsible for reviewing/processing of Remote transmissions via Vendor website and transtelephonic monitoring, including billing issues and reporting
8. Coordinates device advisories and recalls
9. Maintains knowledge of hospital, department, and regulatory agency policies and requirements
10. Participates in continuing education
11. Provides cross-coverage within CIED service as necessary.
12. Serves as a resource to CIED technicians, MGH staff.
13. Will perform initial interpretation of assigned Holter lab reports for attending physician.
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