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Under general supervision and direction from the Senior Administrative Manager in the Division of Transplant Surgery, the Patient Services Coordinator II (PSC II) will provide high-quality customer service for all patients. The PSCII will support all aspects of physician practice for clinical care management. Facilitates and schedules all patient appointments, including surgical and ancillary tests, obtaining referrals, authorizations, and pre-certifications as needed. In addition to analyzing office systems, workflow, and referral pattern enhancement, this position involves responsibility for helping with the process enhancement of the transplant clinic in all its activities. Requires discretion and judgment to organize priorities, complete tasks, and handle confidential patient information.
Principal Duties and Responsibilities:
Clinical Practice Support:
Computer Application Requirements:
Qualifications And Experience:
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