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The Acute Psychiatry Service (APS) provides behavioral health care to pediatric and adult patients within the Emergency Department at Massachusetts General Hospital; many with medical comorbidities. APS is equipped to handle psychiatric emergencies around the clock and we typically see more than 6,000 patients a year.
Our Emergency Department Psych Unit is currently looking for talented Patient Care Associates (Nursing Assistants) to join their team! Full-time and part-time opportunities are available. Apply today to learn more about growing your career at MGH!
Why This Role Is Important?
As a Patient Care Associate (PCA) in this unique setting, you will provide essential support to patients experiencing acute psychiatric crises in collaboration with a multidisciplinary team including nurses, psychiatric providers, patient care associates, mental health specialists, child life specialists, and other healthcare professionals.
Under the direction of the Registered Nurse, the PCA assists in the care of patients experiencing a wide range of acute psychiatric conditions in the Emergency Department, following Nursing policies, procedures, and protocols, including:
1. Patient Care: Provide direct care and support to patients of the Emergency Department Acute Psychiatry Service. Assist patients with age-appropriate care, including activities of daily living (ADLs), vital signs, phlebotomy, glucometry, electrocardiograms, and transportation.
2. Safety Monitoring: Observe and report any changes in patients’ mental status, behavior, or physical condition promptly to the team. Maintain constant vigilance to promote safety. Provide observation to patients at risk for harm to self or others, or elopement.
3. Documentation: Maintain accurate and timely documentation of patient care activities, observations, and any relevant information in the patient’s medical record.
4. Environmental Management: Contribute to maintaining a safe and therapeutic environment, active milieu monitoring while assigned to patient checks, particularly attuned to safety concerns. Assist in keeping patient rooms and common areas clean and free from safety concerns.
5. De-escalation Support: Work closely with the multidisciplinary team in managing crisis situations and de-escalating potentially aggressive or agitated patients.
6. Collaboration: Collaborate effectively with the interdisciplinary team, including nurses, mental health specialists, psychiatric providers, social workers, and other healthcare professionals, to ensure a holistic approach to patient care.
About Us
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.
Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally. To include: Earned Time, Fitness Center, Resources for Child Care and Emergency Back-up Child Care.
If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Skills
• Preferred : Must have recent experience, and/or training, in clinical patient care.
• Required: Licensed, certified or enrolled student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT accredited program, at the time of hire, OR Candidate enrolled in a Nursing program with at least one semester of patient care rotations completed at time of hire, Pre-Med or PA undergraduate program.
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