Under the direct supervision of the Administrative Manager, the Inpatient Administrative Coordinator (IAC) will be embedded with the inpatient pediatric general medicine teams. S/he will work closely with the physicians, advanced practice providers, members of the interdisciplinary care team, and directly with patients and families to coordinate a variety of administrative tasks and provide support to the physician teams within the division. S/he will assist with the effective management of the division’s inpatient daily clinical operations, workflow, new projects, and initiatives. Works independently and in close day-to-day cooperation with the leadership on the inpatient floors. The IAC is expected to effectively organize priorities, complete tasks proactively, and manage confidential patient information. The IAC will additionally have administrative coordinator responsibilities for the Hospitalist and Child Protection group.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
May include duties and responsibilities of PSC I, II, and II as well as:
Primary responsibility will be to assist with admission and discharge planning, to:
Care Team Communication & Coordination
Other tasks will include:
QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
High School Diploma Required
Bachelor’s degree in Business Administration preferred.
Minimum of 3-5 years work experience in medical group practice, billing and/or managed care setting required.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Demonstrated experience to interface with various levels of the practice, including physicians, nurse practitioners, administrative assistants and others.
Thorough knowledge of EPIC system features, OR scheduling tools, as applicable.
Demonstrated ability to work independently, with limited supervision, resolve issues, be organized, attentive to detail and achieve outcomes within the team.
Demonstrates effective interpersonal and communication skills.
Effectively interacts with all levels of management.
Demonstrates knowledge of HIPAA Confidentiality and Privacy policies.
Demonstrates an understanding of Disaster protocols to include: fire, safety, code calls, per the mandatory training, as outlined by MGH and JCAHO guidelines.
SUPERVISORY RESPONSIBILITY (if applicable):
None
FISCAL RESPONSIBILITY (if applicable):
None QUALIFICATIONS:
High School Diploma Required
Bachelor’s degree in Business Administration preferred.
Minimum of 3-5 years work experience in medical group practice, billing and/or managed care setting required.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Demonstrated experience to interface with various levels of the practice, including physicians, nurse practitioners, administrative assistants and others.
.
Thorough knowledge of EPIC system features, OR scheduling tools, as applicable.
Demonstrated ability to work independently, with limited supervision, resolve issues, be organized, attentive to detail and achieve outcomes within the team.
Demonstrates effective interpersonal and communication skills.
Effectively interacts with all levels of management.
Demonstrates knowledge of HIPAA Confidentiality and Privacy policies.
Demonstrates an understanding of Disaster protocols to include: fire, safety, code calls, per the mandatory training, as outlined by MGH and JCAHO guidelines.
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