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Under general supervision and following established procedures, Escort Associate performs a broad range of activities. The Escort Associate will actively support the day-to-day operations of Customer Service/Patient Escort within Materials Management, focusing on the delivery of patients, medical supplies, and specimens. Escort Associates will work closely with Customer Service Representatives, Team Leaders and Supervisors in order to deliver the highest level of service that meets and exceeds our department standards and service guarantees.
PRINCIPAL OPERATIONAL DUTIES AND RESPONSIBILITIES
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable):
EDUCATION:
EXPERIENCE:
SUPERVISORY RESPONSIBILITY (if applicable):
N/A
FISCAL RESPONSIBILITY (if applicable):
N/A
WORKING CONDITIONS:
• Standing/walking most of 8-10 hour shift.
• Lifting/carrying up to 40 lbs. under ideal safe lifting conditions as specified by NIOSH lifting equations
• Pushing/pulling force. 33 lbs. initial force 13 lbs. sustained force.
• Some hazards associated with soiled linens, and soiled equipment.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
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