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Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work With , route fiber miles serving customers in more than countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences
Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news
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The RoleLumen Technology Architects are passionate about leveraging technology innovation for the betterment of humanity
This exciting customer-facing Technology Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers as they embrace the th Industrial Revolution
Technology Architects design and architect solutions utilizing our technology services platform The successful Technology Architect must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers’ requirements and provide business value
The Transport Technology Architect works complex and / or significant and / or strategic opportunities involving Lumen’s Wavelengths, Dark Fiber products, Managed Optical Fiber Networks and Managed Optical OTN Networks
The ideal candidate for this position will have the ability to effectively communicate complex solutions with customers, sales and sales engineering teams, network planning, engineering, architecture teams, as well as interact with product managers in the above lines of business
The Transport Architect has significant network design experience and is considered a Subject Matter Expert on all facets of the Transport Architecture role, providing thought leadership back to Lumen’s internal groups on the industry and product suite
The Main ResponsibilitiesSpecialized Solution Design : This role is the go-to expert for Solution Engineers at Lumen when very deep knowledge and experience is needed for a particular technology or product
Clarifies ambiguous requirements with sales and clients, ensuring the solution resolves underlying client issues Provides guidance and alternatives to customer’s requirements
May interpret customer requirements based on limited informationSpecialist Expertise : Within the specialist vertical, provide on-demand design, solution best practices and industry expertise, By proactively pulling in other specialists, expand the solution to be cross functional and multi-product
Follows industry technology trends through self-study and formal training and shares this knowledge with the teams they support along with their peer groups
Product Partnership : Partners with Product Management in areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions
Proactively provides input on strategic and tactical plans for new product development to teams across the organization
Customer Meetings : Leads and / or attends customer meetings in person and via collaboration tools Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience
Provides broad scope responses to solution and technology questions Demonstrates advanced solution selling abilities and effective, pro-active customer communications
Interacts with all levels of customer’s management teamCustom Solutions : Exceptional understanding of technical and product boundaries within areas of specialization and understanding of multi-product solutions and how these products interact with each other as to what is standard, what is available via special approval process, and what is not able to be provided
Partner with account team to shepherd custom requirements through sign-off processSales Enablement : Works to self-enable the Sales Teams by freely sharing knowledge of process, key contacts, technology, and product in their area of specialization over the phone, in writing or through live trainings
Pre-sales responsible for needs identification, qualification, and solutions design with certain products / applications
What We Look For in a CandidateTechnical Knowledge : Demonstrated understanding of advanced applications across multiple product areas with extensive knowledge of competitive offerings and trends
Network Planning experienceOptical Equipment (DWDM) experienceUnderstanding of Layer Technology and how it is used in Wide Area NetworksBasic understanding of Layer Technology and how it is used in Wide Area NetworksUnderstanding of Layer OTUk and Wavelengths product setUnderstanding of Layer DWDM protection and encryptionUnderstanding of Outside Plant Fiber practices, and fiber network constructionCommunication : Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT
Sales Ability : Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads / prospects to generate business within an assigned territory utilizing solution selling methodologies
Communication : Advanced written and verbal communication skills Proven ability to work with multiple levels of decision making
Clearly articulate technical solutions in writing, on the phone, using video, or in personProblem Solving : Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution
Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements Must demonstrate creative solution development
Work Style : Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions
Must be able to build strong team relationships and easily transfer technical information Ability to work under pressure with tight deadlines and on multiple projects simultaneously
Must be very detail oriented and demonstrate a high degree of accuracy Attention to detail with good organizational capabilities
Ability to prioritize with good time management skillsPresentation Skills : Expert level communication skills capable of creating engaging proposals and presenting to customers at any level of expertise
Education : Bachelor’s Degree in related fields or equivalent industry experience in the private sector or military#LumenTechnologies#TechnologyArchitct#TransportRequisition # : When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and / or drug screen), depending on the requirements for the position
More information on what’s included in these checks can be found in the Post Offer section of our FAQ page (https : / / jobs
lumencom / global / en / faq) Job-related concerns noted in the background screen may disqualify you from the new position or your current role
Background results will be evaluated on a case-by-case basisEEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses )
We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training
DisclaimerThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Job duties and responsibilities are subject to change based on changing business needs and conditionsSalary RangeSalary Min : Salary Max : This information reflects the anticipated base salary range for this position based on current national data
Minimums and maximums may vary based on location Individual pay is based on skills, experience and other relevant factors
This position is eligible for either short-term incentives or sales compensation Director and VP positions also are eligible for long-term incentive
To learn more about our bonus structure, you can view additional information here (https : / / jobslumencom / global / en / compensation-information) We’re able to answer any additional questions you may have as you move through the selection process
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing
You can learn more by clicking here (https : / / centurylinkbenefitscom)Note : For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions#J–Ljbffr
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