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Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE ‘SEE RESUME’ WILL NOT BE TAKEN INTO CONSIDERATION.
Loudoun County Government is actively seeking a forward-thinking and results-oriented leader to step into the pivotal role of Problem and Change Manager. This transformative position seeks a seasoned information technology professional committed to driving change, solving intricate problems, and advancing innovation. The ideal candidate brings a wealth of IT leadership experience and demonstrates a proven ability to instigate positive cultural change within teams and navigate the dynamic landscape of evolving technologies.
As the Problem and Change Control Manager, you will play a pivotal role in ensuring Loudoun County Government’s IT systems’ stability, reliability, and adaptability. If you are passionate about driving innovation, solving complex problems, and leading change control initiatives, we encourage you to apply and become an integral part of our dynamic team, shaping the technological future of the Loudoun County Government.
Key Responsibilities:
We are seeking an individual who has:
Proven experience leading change control initiatives and managing complex problems within IT processes and systems.
Hiring salary is commensurate with experience.
Requires combination of education and experience equivalent to a Bachelor’s degree in Computer Science or related field; five (5) years of related experience demonstrating the job tasks illustrated.
Information Technology Infrastructure Library Foundation certification (ITIL) V3/V4 is required.
Experience with local government or schools highly preferred.
Experience with enterprise system management tools, project management software, SharePoint, Teams, ServiceNow software preferred.
Certifications preferred:
Hold or obtain certifications preferred by the Department such as CompTIA A+, CompTIA Network +, CompTIA Security +, ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, Project Management Professional certification (PMP), Certified Associate in Project Management (CAPM). Preferred experience with enterprise system management tools, project management software, SharePoint, Teams, and ServiceNow software. Local government, including schools, experience is highly preferred.
CJIS/fingerprint background check will be conducted on the successful candidate.
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