LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
How does one of our own Customer Success Managers describe the role?
“I focus on driving best practice and increasing customer engagement of our LinkedIn products and services. My aim is to ensure that our solutions become a mission critical and irreplaceable part of our customers’ sourcing and employer branding process. This is about understanding each of our customer’s objectives and creating solutions catered to their specific needs.”
The Customer Success Manager is part of the LinkedIn Talent Solutions organisation. Our CSMs are relationship orientated, partner closely with our Account Directors and pride themselves on being a trusted advisor and strategic partner to our customers. CSMs work with multiple stakeholders within a large book of business both internally and externally so are highly adaptable, thrive in times of ambiguity and have the ability to set and manage expectations. They have a strong growth mindset and are not only solution orientated but also creative which allows them to create and drive strategy around the optimisation of our products, leveraging our data, providing thought-leadership advice; and helping our solutions become a mission critical, irreplaceable part of our customers’ sourcing process.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
Responsibilities:
Qualifications
Basic Qualifications:
Preferred Qualifications:
Suggested Skills:
Additional Information
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
All Dublin jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you’re a returner when you apply.
All Dublin jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you’re a returner when you apply.
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice
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