LinkedIn Looking for Associate Account Director – Talent & Learning Solutions, Belux Market (French speaker) at Dublin, County Dublin, Ireland Full Time

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology. 

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. 

We are looking for an Associate Account Director to join our team in contributing to successful client relationships with corporate clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs. 

Responsibilities: 

• Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship 
• Own, drive and manage the renewal process for a high volume of customers 
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure 
• Provide executive management with complete visibility to renewals and solicit executive involvement as required 
• Communicate risk clearly and take the lead in developing resolution strategies 
• Accurately maintain a quarterly forecast of renewals in your territory 

Qualifications

Basic Qualifications: 

• 1+ years of experience in sales or account management with a focus on negotiating contracts 
• 1+ years of experience managing phone transactions 
• Fluency in French & English

Preferred Qualifications: 

• Experience with recruiting/HR software, SaaS opportunities and Salesforce.com 
• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint) 
• Strong understanding of the talent acquisition/staffing agency industry 
• Solid negotiation skills that allow for value-based contract negotiations at the senior level 
• Excellent communication and project, time and customer management skills 
• Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment

Suggested Skills: 

• Negotiation
• Communication
• Customer Management
• Time Management

Additional Information

At LinkedIn, we want to “leave people better than we found them”. The company will invest in yourself as a Talent and as a person. You will have multiple occasions to express yourself outside of your core role, such as:

• InDays: one day a month, LinkedIn gives you time to focus on yourselves, the company, and the world. InDay is the common thread linking our global culture, bringing together communities from around the world for a common purpose: to invest, inspire and innovate.
• Employee Resource Groups (ERGs): voluntary, employee-led groups sponsored by LinkedIn. ERGs work directly with the Diversity, Inclusion & Belonging (DIBs) Team to focus on our three organizational pillars: Hire & Grow, Invest and Culture.

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

All Dublin jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you’re a returner when you apply.