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Duties
In-Processing staff creates the initial service request tracking record in the eCO system: scanning registration materials; marking; tagging; placing scanned materials in temporary storage; forwarding deposits; and unscanned materials for further processing.
While performing daily activities, the incumbent is responsible for ensuring proper handling and security of all Library and Copyright Office material.
The position description number for this position is 198801.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a flextime, compflex, or maxiflex work schedule.
This is a non-supervisory, bargaining unit position.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Interprets and applies established criteria in clearing items for registration by the RRP Division through analyzing, scanning and processing incoming service requests.
Independently creates or updates service requests in the Copyright Office online system. Receives pre-sorted service requests and other written communications received within the Copyright Office. Prepares the system for ingestion of a group of service requests by identifying and keying specific parameters for the type of service request to be processed.
When processing new claims, assures that the request is complete and that all items are undamaged Damaged items or those missing an application or deposit copy are forwarded without processing to the Triage area or the Incomplete Claims Handling Area of the Out Processing Section. If an application is a Form CO, examines each page prior to scanning to determine if it may be scanned utilizing 2-D technology or as a paper form. Identifies cover letters and other accompanying material as correspondence and scans. Accessions deposit materials by applying unique barcode labels, security targets, and Library ownership edge stamps (when applicable). Enters a description of each deposit by selecting from a pick list and links the barcode on the deposit to the record.
Determines if the service request contains one or more checks, money orders, or currency, and indicates in the system the type of payment submitted. Places a barcode on each check or money order and enters the payment type and amount into the system, checking to ensure that the system captures the data correctly. Examines the quality of digital images and re-scans contents, as necessary Separates scanned items, logs them and places them in a temporary storage container.
Performs searches that are of a difficult nature and often are made from fragmentary information as necessary to link items received independently to an ongoing service request record. Processes replies to correspondence regarding one or more service requests. Searches the system to determine information not included by the remitter, such as a correspondence ID number, service request number, title of work, service request ID, etc. Searches the system to locate deposits, applications, and correspondence needed for further or corrective action.
Follows well-established procedures and specific instructions from the supervisor, and uses a variety of interrelated steps and procedures to process and transfer currency, checks, and credit card information. Following written guidelines follows separate and specific actions for receipt of checks and currency. Carefully reviews applications and correspondence to assure that any credit card or other confidential information is redacted before being scanned. With respect to deposit copies, applies Item Barcode Accession Labels (IBALs) according to the specified requirements for each format received and records this information in the system.
Selects appropriate security target for the item type, and inserts or affixes it appropriately according to guidelines. Correctly identifies high risk deposits and secures them throughout ingestion. Generates reports specifically identifying the high-risk items to accompany these submissions through all delivery points. All book format deposits are stamped with an edge stamp.
Requirements
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Knowledge of library processes and procedures.**
Ability to interpret and apply a variety of guidelines and/or regulations.**
Ability to utilize computer technology and software applications.**
Ability to communicate and interact with others to accomplish work.
Ability to communicate effectively in writing.
Ability To Communicate Effectively Other Than In Writing.
Education
There are no education requirements for this position.
Additional information
Although it is the Library’s policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library’s Office of EEO/Diversity Programs at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
A “Not to Exceed” (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.
Are you a veteran? Please indicate the type of veterans’ preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click
- A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
