How many people can answer the question, “What do you do for a living?” with the answer, “I help find cures for cancer.” At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin’s disease and myeloma, and improve the quality of life of patients and their families. Join us and give new meaning to the word, “job.”
As part of a mission centric, locally delivered and nationally powered organization this role will provide front-line user support (consultation, training, documentation, etc.) to the organization for hardware, software and other computer related services and issues. To ensure success as a Helpdesk Specialist, you should possess a working knowledge of all technical support fundamentals, have excellent communication and critical-thinking skills and display a full commitment to providing user satisfaction and problem resolution in a fast-paced environment. Relentlessly pursuing cancer cures.
As a valued member of LLS, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program.
This Hybrid role requires availability to come into the Rye Brook, NY office 2-3 days/week. The regular daily working hours for this role are 12:00-8:00pm ET; with flexibilty to help cover earlier ET hours as needed (EX: trainings, team coverage, special projects). LLS has a 35-hour work week.
While employees may be permitted to work remotely, travel to the assigned office, HUB or Satellite Offices may be required as determined by the employee’s manager and the employee’s Strategic Talent Partner.
Accountabilities:
#LI-Hybrid
Education & Experience Requirements:
Physical Demands & Work Environment:
LLS is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. LLS seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call LLS home. LLS complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.
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