LennorHive Looking for Customer Success Manager (Remote) at Manila Full Time

We are a strategic expansion of our established company, Lennor Metier. 🚀 Inspired by the growing demand for remote Filipino talent and comprehensive Employer of Record (EOR) solutions for growing global companies. With over five years of experience in recruitment and headhunting, LennorHive has emerged as a trusted agency at the forefront of connecting global companies with highly skilled, pre-vetted remote Filipino talent.

Like the synchronized dance of bees, we rigorously scour the talent landscape to identify and attract highly qualified professionals who perfectly fit your organization. As a one-stop destination, we help you find the right talent and provide seamless employer-of-record services, ensuring a smooth and compliant hiring process. Join us at LennorHive, 𝘸𝘩𝘦𝘳𝘦 𝘵𝘢𝘭𝘦𝘯𝘵 𝘵𝘩𝘳𝘪𝘷𝘦𝘴 𝘢𝘯𝘥 𝘴𝘶𝘤𝘤𝘦𝘴𝘴 𝘵𝘢𝘬𝘦𝘴 𝘧𝘭𝘪𝘨𝘩𝘵. 𝘓𝘦𝘵‘𝘴 𝘤𝘳𝘦𝘢𝘵𝘦 𝘢 𝘣𝘶𝘻𝘻 𝘵𝘰𝘨𝘦𝘵𝘩𝘦𝘳! . 🐝

Join Our Buzzing Community Hive

Are you a remarkable professional seeking a career path that buzzes with excitement? Join our thriving hive of talent and unlock the sweet rewards of exclusive career opportunities. Have the possibility to collaborate with a diverse range of emerging, reputable, and vetted companies that are revolutionizing their industries. Step into the hive and let your career take flight.

Join our Talent Hive and Unlock Remote Jobs with Vetted Global Companies. We’re pooling for Customer Success Manager.

Job Overview

The Customer Success Manager is responsible for ensuring that customers are successful with the Client’s products and services. This includes providing support, training, and guidance to customers, as well as identifying and resolving any issues that they may have. The ideal candidate will have a strong understanding of customer success principles and practices, as well as experience working in a customer-facing role.

Key Responsibilities

• Providing support to customers, including answering questions, troubleshooting issues, and providing training
• Identifying and resolving customer issues
• Tracking customer satisfaction and feedback
• Developing and implementing customer success plans
• Working with other teams to ensure that customers are getting the most out of our products and services

Key Qualifications

• Bachelor’s degree
• 3-6 years of experience in customer success or a related field
• Strong understanding of customer success principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

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https://www.linkedin.com/company/lennorhive

www.lennorhive.com