Log In
Sign Up
Overview
Your attention to detail will leave a lasting impression on patients, visitors and staff As you maintain the cleanliness and safety of rooms, patient care areas, offices, hallways and other assigned areas, you will set the tone for a healthcare environment that seeks to make life better for patients, the community and each other
Performs a variety of service related activities in support of the Patient Transportation Program Duties may include the daily upkeep and maintenance of unit, supplies, patient transportation, patient lifts and other patient care activities
May relieve transportation dispatcher during breaks / lunch and APL days
Responsibilities
Performs general transportation of patients to ancillary departments
Assists with patient care including, but not limited to the following : lifting / turning patients, orientation of the patient to the room controls, preparing the room for new admits, transporting patient belongings
Records in the patient’s medical chart the date, time, destination, mode of transportation, and Patient Transportation Associate signature
Obtains assurance from the RN that the patient is stable enough to transport
Understands age-related needs
Offers assistance to patients, families and visitors while respecting patient privacy and confidentiality
Monitors equipment inventory, provides preventative maintenance, and completes work order forms for broken equipment (excludes biomedical equipment)
Completely understands and properly utilizes all features of support equipment
Recognizes malfunctions of all equipment and performs basic troubleshooting repairs
Maintains thorough familiarization with service areas at all campuses served by the dispatch center
May operate E-chart and transportation computer to print face sheets, print patient assignment sheets and dispatch PSAs assigned to transportation
Completely understands and properly utilizes all features of the Comm-Center radio and telephone equipment and equipment updates as they are installed
Performs routine inspections of products, equipment, and sanitation standards to assure quality
Works in a safe manner and maintains a safe and clean work environment
Participates in process improvement activities
Reports needed repairs or potential hazards to the appropriate department as soon as identified
Takes the initiative to identify and solve problems using the CQI process
Supports improvement and innovation in the workplace
Records of events and information resources are documented and maintained for Transportation Service
As events occur, accurately, completely, uniformly, and legibly records all aspects of service requests on the appropriate documents
Knows the information available and proper locations of resource material
Accurately performs general upkeep of resource materials by adding / deleting information as it becomes available and maintaining the files in their appropriate order and places
Utilizes available resources appropriately
Communication equipment and Campus mapping resources are utilized for processing and dissemination of requests for Patient Transportation
Utilizes hospital documents, personnel trauma system and support agencies for assistance and resources for Patient Transportation service
Understands the support services provided by, and the proper way to contact, relevant hospital departments
Written and verbal communication is clear and appropriate
Works with all departments and units to provide coordinated, effective service
Makes all contacts in a style that reflects cooperative task accomplishment and maintains a good rapport with co-workers
Communicates with manager regarding problems
Promotes an effective communication network among all staff
Takes the initiative to identify and solve problems within the department
Demonstrates strong customer service skills
Organizes and prioritizes daily workload and manages time to maximize efficiency
Thoroughly completes projects in an accurate and timely manner
Competently handles unexpected changes in work volume, emergencies, staffing and scheduling
Legacy Health System values, and strategic goals are clearly understood and demonstrated
Participates in planning which reinforces values, mission, and goals
Participates willingly in department activities and supports values, mission, and goals
Performs all duties in a safe manner using established infection control guidelines
Attends staff meetings
Assists new employees with policy / procedure education
Participates as a team member in CQI activities to optimize program service to the rest of Legacy health systems
Consistently exhibits conduct, performance, and productivity to maintain the credibility and confidence of others in the Transportation service department
Participates in departmental meetings and employee education
Other duties as required
Qualifications
Education : High school diploma or the equivalent, preferred Medical terminology helpful but not required Reading and writing skills at th grade level
Basic math skills and good verbal communication skills Detail oriented
Skills :
Ability to accept and follow direction
Ability to make sound decisions quickly and logically
Ability to cope with the physical and mental demands of a dynamic environment
Ability to calmly deal with people in emergent situations
Ability to work well in a fast paced, multiple activity environment
Ability to communicate well both verbally and in writing
Ability to work in a self-directed manner
Ability to maintain excellent rapport with public and co-workers
Demonstrated ability to prioritize tasks
Demonstrated ability to understand and use good body mechanics
LEGACY’S VALUES IN ACTION : Follows guidelines set forth in Legacy’s Values in Action
Equal Opportunity Employer / Vet / Disabled
Licensure
Health Care provider level BLS and CPR Certification required
hours ago
