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Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.
At Lavazza Professional, our goal is to fuel workplace productivity and wellness. We bring high performance vending technologies to offices and factory floors across the UK, partnering with some of the nation’s best loved drinks brands.
As a company, we are proud to announce our “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2023 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development.
Activities
Targeted cold calling with potential customers
Activities
Networking and generating opportunities through LinkedIn (incl LinkedIn Navigator)
Activities
Gain referral/recommendation leads through strong client relationships
Key Accountability
Generate maximum profitability (EBIT) through use of the business calculators provided to stack proposals
Activities
Excellent Opportunity Pipeline Management on Company CRM
Key Accountability
Forecast future New Business wins via 3 month rolling forecast document
Activities
Adherence to company contact strategy with prospects
Key Accountability
Maximising Inbound leads to ensure target conversion levels are met
Key Accountability
Updating customer notes on CRM following every interaction to ensure consistent and quality communication with the client.
Key Accountability
Generate new opportunities through local knowledge / networks alongside attending company generated leads / appointments.
Key Accountability
Obtain relevant knowledge to ensure any customer prospects / appointments are converted to a sale.
Main Relationships
Internal
Subject
Sales Channels
Lead Sharing activity with our Food Service & National Channels
Sales Admin
Submitting accurate quotes & orders for the team to process
Marketing
Feedback on competitor and channel activity in the market
CLL
Ensure regular updates on customer delivery requirements
Customer Services
Ensure customer issues dealt with efficiently and relevant departments kept up to date
Working Groups
Key figures
Skills
Result driven through actions and accountability and selling capability.
Strong time management and workload planning.
Strong negotiating skills underpinned through integrity and trust.
Demonstrate Lavazza Group Values of Authenticity, Passion for Excellence, Responsibility, and Inventiveness in all communications and interactions both internally and externally. These behaviours form the core basis of personal development and directly affect the ability to achieve the company targets and values.
Competencies
Financial acumen to support and effectively manage customers.
The ability to build strong collaborative relationships internally & externally.
Commercial mindset linked to the business strategy & objectives.
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