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At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.
Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet – for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need – everything from medicine and cars, to day-to-day items like toothpaste – make it to market and into our hands when we need them with minimal ecological footprint.
We make the world better, and you can too.
Key Account Manager
Job location: This is a remote position. You can work from home and be located anywhere in the United States or Canada.
What you will do
As part of continued growth Kinaxis is expanding its North American presence and offers a unique combination to contribute and opportunities of a growing business with the benefits of an established client base located within the region, top quartile referenced product portfolio along with company stability and resources to deliver and execute its growth strategy.
The retention of existing accounts is key to the ongoing growth and reputation of Kinaxis. A high-profile account is a compelling advocate or our solutions but the loss of a account can do tremendous damage to our industry reputation and compromise pipeline deals. Often the technical go live is not only a celebrated internal milestone but also perceived as a summit conquered from where we can relax our efforts with the customer. A common rule in climbing that “more people die coming down than going up.” This is where the hard yards start. The customer sees technical go live as the creation of a platform for greater things. It is the role of the existing Key Account Manager to maintain and exploit that platform for maximum mutual value.
• Leads efforts for identifying opportunities and growing revenue in existing accounts.
• Working with Kinaxis senior management to develop the relevant account strategies and engagements to drive pipeline growth and close deals within agreed timelines
• Highly credible and able to demonstrate understanding of the relevant client operations and strategies and linking them to the relevant solutions and high value propositions that go beyond just technology
• Team player who is able to work and help ensure delivery of client sales propositions
• Establishing and maintaining high-level, executive relationships with New Name Accounts, focusing on the establishment and maintenance of strategic relationships (direct and reseller).
• Qualifying prospects according to Kinaxis’ capabilities and applicability.
• Providing accurate sales forecasts and relevant reporting based upon realistic close timelines.
• Communicating product improvements and recommendations that originate in the field.
What we are looking for
• +8 years’ experience in selling strategic, enterprise level mission critical solutions (SCM, ERP, BI)
• Sales experience in High Tech Electronics, Industrial, Pharmaceutical, Automotive and similar manufacturing oriented industries with the ability to ultimately lead the sales for a particular industry vertical
• Degree qualified with industry and SCM/SCP experience preferred
• Highly motivated who has achieved or exceeded consulting or sales quotas in new or emerging markets with leading and of “Best of Breed” technologies.
• Experience working in different North American markets, geographies in complex deals
• Ability to effectively and strategically engage with executive level decision makers, and develop joint strategies for growth
• Ability to sell to multiple constituencies within an organization (Manufacturing Operations, Demand Management, Finance, IT)
• Consultative, value-proposition/business case driven sales methodology experience.
• Must be an articulate, persuasive and passionate communicator with excellent presentation skills
• Ability to work and act independently and be pro-active
• Ability to travel as required
What we have to offer
• Challenging Work – We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never “done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.
• Great People – We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
• Global Impact – As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
• Diversity, Equity and Inclusion – Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
