Kendra Scott Looking for WORKFORCE MANAGEMENT ANALYST at Austin, Texas Full Time

About Kendra Scott:
We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.

Position Overview:
Reporting to the Manager of Workforce Management, the Workforce Management Analyst will work in partnership with fellow members of the WFM team to drive all WFM activities within Kendra Scott Retail, across more than 100 locations. They will serve as a subject matter expert and system administrator of our WFM solution and will share in the responsibility of ensuring field teams are equipped with the knowledge that they need to effectively utilize WFM tools and reports. This role will also participate in WFM initiatives such as conducting time studies and work sampling to ensure that the accuracy of the payroll budgeting model is continually evaluated, and labor standards are refined.
Responsibilities:
• Ensure upkeep, and reliable operation of WFM solution
• Serve as SME for all things related to WFM solution
• Communicate with field teams to ensure compliance with company standards
• Ensure hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures
• Monitor schedule adherence, from efficiency to posted schedules
• Use KPIs to analyze effectiveness of labor use and to drive continuous improvement, including making recommendations to improve scheduling efficiency and team member satisfaction
• Provide analytical support/leadership for special projects
• Collaborate with HR, Operations and field management on identifying opportunities to further optimize our workforce
• Communicate and work with staff members, management, HR as required
• Perform any other related duties as required or assigned within Retail Operations

Our Ideal Candidate Will Have:
• Bachelor’s Degree or equivalent education/experience
• 2-5 years of experience in Workforce Management with WFM software
• 5+ years of experience in retail stores or related environment, leadership preferred
• Ability to work within required platforms i.e. Excel, Tableau, PowerPoint
• Strong financial acumen and ability to understand business needs
• Strong analytical and organizational skills
• Excellent accuracy and attention to detail, with a strong sense of responsibility and follow-through
• A solutions-oriented mentality with a data driven approach
• A growth mindset: track record of leveraging past learnings, encouraging new ideas and smart risk taking in self and others
• Strong communication skills with a proven ability to build cross functional partnerships to make effective decisions
• A shared appreciation for our 3 core values of Family, Fashion and Philanthropy